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which is the easy way to upgrade a 6.10 cluster to 6.11

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  • 1.  which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted Jan 23, 2024 05:12 PM

    Hello i was wondering what would be the stepds to do this 

    I was thinking in something like this but still have some  doubts i have never done this

    Here is the list of things

    Feel free to tell me if its the wrong way to do it or if there is a better way 

    1-We have to take a backup only from the publisher
    2-We have to take a backup of the certificates
    3-We have to take a backup of the licenses

    4-Create 2 VMs with clearpass policy manager 6.11 and assign them with the same ip address that the 6.10 clearpass has( we konw we have to turn off the 6.10 clearpass at this point)
    5-do the basic config( for the clearpass name we need to assign them a differene name right? because if i assign them the same name, we will have an issue with the AD??? or what we shoul do here?
    6-join them in the domain
    7-load them the certificates
    8-load them the licenses( i will be able the activate the license even if i already activate the license in the old serer????)
    9-build a cluster( and be sure that the even if the publisher reload the subcriber wont take over, as im not sure if when you upload the backup it  reboots the publisher)
    10-upload the backup to the publisher( i bealive here it will just send all the config it has to the subcriber

    Any helps is appreciated

    Thanks



  • 2.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted Jan 24, 2024 04:55 AM

    Hi,

    I will add some sub points from my  2 previous migrations:

    3.1 take notes of the static routes you had manually add in CLI (they disapears when you touch the ip of CPPM)

    3.2 Take notes of "server service" parametrers you change in each server of your cluster: they are not backuped

    3.3 I'm not sure but take note of enabled certificates in trust list.

    4.1 restore static routes and server parameters (and maybe trust list certificate you will use)

    5.1 you can use same name if you can delete cppm's computer account in AD before joining the new one

    8.1 license are in backup but plateform need to be add when you connect to GUI the first time 

    8.2 if you keep the same IP, licence are activated without issue, but if you changed them you need to open a support case

    i would upload the backup in publisher on step 7 (get the license in it) and then add sunscriber

    If it can help.

    Regards,



    ------------------------------
    StephaneLALARDIE
    ------------------------------



  • 3.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted Jan 25, 2024 09:48 AM

    So you dont create a cluster in parallel? 

    i was thinking on doing thtat because i read about it 


    Wbat i dont understant is the backing up part because if you back up the publisher as it is, it will backup that he has a subcriber 

    if i join the subcriber later then it means that the subcriber that the publisher thinks that he has its not the subcriber and i have to  put it toguether again

    I though before of reading the article of aruba just breaking of the bluster and putting the 6.10 publisher alone back it up, and then  in the 6.11 restore it and join a new subcriber with no config and build my cluster again and thats it.  This is what you did? or whats stepts you fallow for your successfull  upgrade?

    Thanks




  • 4.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11
    Best Answer

    Posted Jan 25, 2024 12:29 PM

    From my experience, restoring a cluster backup in a standalone publisher do not shows any issues.

    As if backup only contains license, config and database...and no information about subscriber but VIP address

    After restore backup and all service on publisher, i do a make subsciber on my second CPPM

    It synchronise config, database as usual

    my goal is to have a standalone publisher quickly functional back to production, and then, when people can work, installing a subsciber

    My vision is from a subscriber as a standby publisher.

    If your subscriber is on another site or if you have a lot of subscriber, may be you should prepare a cluster...

    Regards,



    ------------------------------
    StephaneLALARDIE
    ------------------------------



  • 5.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted Jan 26, 2024 11:07 AM

    Hello,

    I just went through this scenario of migrating to 6.11 while also moving from phyisical hardware to virtual. The process went smoothly until I went to add the subscriber back, and it refused with errors. The thing I didnt see in the instructions is that BEFORE YOU MAKE YOUR BACKUP you have to got to Administration>ServerMAnager>ServerConfig-and then click Cluster-Wide Parameters; select "StandBy Publisher" Tab, change "Enable Publisher Failover" to FALSE. This should not impact production. After that you can take the backup and the cluster will be able to reassemble successfully post upgrade.

    Instructions I followed:
    https://www.arubanetworks.com/techdocs/ClearPass/6.11/Installation-Guide/Content/UpgradeUpdate/Up-Installation-6-11-x.htm




  • 6.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted Jan 28, 2024 11:59 PM

    Hello everyone

    Thanks for all your feedback 

    It was really useful to me 

    It seems the upgrade went good, for now we are on monitoring but everything seems to be working fine

    Thanks again!

    Thanks for the tip cochranes i had that enable and i disabled as you said and didnt have any issue,i turned it back after the upgrade

    Does aruba have  recommended fail over time for that entry ?

    Does anyone know? 




  • 7.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted Jan 29, 2024 11:44 AM

    Glad everything seems to have gone well so far! 

    We have the "Failover Wait Time" currently set to 30 minutes, although that adjustment from the default 10 mins, was made before I took charge of ClearPass so i unfortunately cannot explain why. I assume the hardware we are migrating from took longer then 10 mins to reboot  so we wanted to prevent unwanted failover. Here is what I found on it below:


    "Specify the time (in minutes) that the Standby Publisher server must wait before it assumes the role of Publisher after the primary Publisher server becomes unreachable. The default failover wait time is 10 minutes.

    This parameter prevents the Standby Publisher server from taking over when the Publisher is temporarily unavailable during a restart. .

    NOTE: Failover wait times vary based on the size of the data needing to synchronize, as well as the number of Subscribers that need to be checked. The failover wait time will never be less than 10 minutes and, depending on circumstances, can take longer."

    About the Fail-Over Process

    The Standby Publisher health-checks the primary Publisher server every 60 seconds by making an SQL call to the active Publisher. If this SQL call fails, after ten additional attempts (one per minute), the Standby Publisher begins the process of promoting itself to be the active Publisher server.

    The process used to verify the reachability of the remote Policy Manager servers uses an outbound HTTPS call. As noted in Network Ports That Must Be Enabled, port 443/TCP must be open between all the servers in the cluster. Utilizing this HTTPS health check provides for a more robust and predictable failover process.

    When a Publisher failure is detected, the designated Subscriber server is promoted to active Publisher status. The other Subscriber servers automatically update and replicate their configuration with the new Publisher, which resolves the issue.

    https://www.arubanetworks.com/techdocs/ClearPass/6.11/PolicyManager/Content/Deploy/Cluster%20Deployment/Standby_publisher.htm?Highlight=Failover%20Wait%20Time#Process 

    I would be intersted to hear anyones informed perspective on this as well.




  • 8.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted Mar 14, 2024 01:33 PM

    Hello Cochranes I have a question for you!

    If we configure the stand-by publisher let's say after 10 mins the subscriber doesn't see the publisher because I do not know if there is a problem with the communication between clearpasses or if something happened to the VM.  Let's say the subscriber takes the role of publisher.  What happens when the original publisher gets back? and both are publishers???  that would not create a conflict. or what would happen here?




  • 9.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted Mar 14, 2024 03:12 PM

    Hello Cdelarosa,

    My understanding and previsous experience suggests that the failed publisher should come back and jointhe cluster but will not take over without manual intervention.




  • 10.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted 13 days ago

    Hello guys i forgot to ask something regarding this

    when I have my clearpass in HA In 6.9 or 6.10 and I would back up for 6.11.

    I don't need to drop the subscriber right? 

    it is ok if i just click on the publisher and then hit the backup button there.

    What I don't want is that went I restore it to see the offline subscriber or something like that.  When I did this last time I was not sure so just dropped the subscriber and then backed it up but I don't think that's necessary 

    Can anyone confirm this? I do not have a lab to try it out right now 

    Thanks




  • 11.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted 13 days ago

    Hi,

    I always backup publisher in 6.10 and log in all cluster's nodes, then restore publisher in 6.11. I never see any "ghost" subscriber.



    ------------------------------
    StephaneLALARDIE
    ------------------------------



  • 12.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted 12 days ago

    Hi

    You don't need to drop the subscriber first. There is an option during restore to restore cluster nodes. This option is a bit unclear to me, but I have not selected this and have never seen names of the subscribers after the restore.

    Regarding Failover Publisher I have seen a cluster crash due to this setting configured where the Publisher was disconnected from the network after a failed switch firmware update. When the failover was in progres the switch came back online and the Publisher was available again. This situation lead to the cluster to replication to stop., all subscribers had to be dropped and made subscribers again. This was on 6.6 or older version. But I always skip the Failover Publisher. Only case I can see a benefit to configure this is in very high intense guest deployments. Othervise manual failover of the publisher will work.



    ------------------------------
    Best Regards
    Jonas Hammarbäck
    MVP Guru 2024, ACEX, ACDX #1600, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACSA
    Aranya AB
    If you find my answer useful, consider giving kudos and/or mark as solution
    ------------------------------



  • 13.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted 5 days ago

    Thanks

    And what about the cluster ip address config, its not saved in the config if I just back up the publisher?

    I read that it does not backup network information, but I want to know if inside the backup it has the virtual IP addresses. 




  • 14.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted 5 days ago

    I did a really fast lab and it seems that it restore the Virtual IPs but It does not have it assign it to any CPPM so I guess i would just need to assign the CPPMs to the Virtual IPs 

    I guess if you do this, this way it will be fine and i don't need to destroy the Virtual Ips to then backup, to then create them in the new clearpass right? 




  • 15.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    Posted 5 days ago

    Im not sure if this test is valid because i did this test backing it up in a 6.11 server and restoring it on another 6.11 server, and the real test is going from 6.9.13 to 6.11




  • 16.  RE: which is the easy way to upgrade a 6.10 cluster to 6.11

    MVP
    Posted 4 days ago

    If you are using your existing configuration, here is a warning from personal experience. 18 months ago we tried upgrading our 6.9.x to 6.10.x and needed to revert. We had some custom Admin Privileges that did not upgrade cleanly and broke clustering.

    Soon, we will be moving from 6.9.13 to 6.12.2 with a new, clean configuration. We chose 6.12 instead of 6.11 due to the improved Entra ID integration. They rewrote the Azure auth source for 6.12 and it works much better for our situation.



    ------------------------------
    Bruce Osborne ACCP ACMP
    Liberty University

    The views expressed here are my personal views and not those of my employer
    ------------------------------