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Zebra Phones are not connecting to an AP

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  • 1.  Zebra Phones are not connecting to an AP

    Posted Nov 02, 2022 01:33 PM
      |   view attached
    Hi Experts,

    I am new to Aruba Wireless technology. We have the scenario where the phones connected to Voice SSID are reconnecting at certain interval of times.
    Upon checked in Airwave there are more number of retries happened in that AP. Attached the screenshot.

    I have checked the SNR for one of the client and it is -45dbm. Please let me know what are all the steps need to be checked for this issue.


    Thanks,
    SK.




  • 2.  RE: Zebra Phones are not connecting to an AP

    EMPLOYEE
    Posted Nov 02, 2022 07:21 PM
    what is the authentication type for phones ? what is the reconnect interval of time for these phones?

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
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    Original Message