AAA, NAC, Guest Access & BYOD

Environment :

VA model: CP-VA-500
CPPM version: 6.2.3.57998

Is also seen on all 6.2 CPPM codes

After we login to CPPM, the home page would not show the CPU and Memory utilization. It is only seen on VM images. The CPPM appliance works fine.

This is seen on VM instances on which the Eth-1 interface is not defined. CPPM expects to have two physical/virtual ethernet ports. CPPM appliance by default have 2 ethernet ports and we must make sure that we have two virtual ethernet ports assigned to the instance.

If we do not see two Network adapters, add eth1 (not necessary  to configure IP Address), power on the VM and everything will work as expected.

We can also verify the same from CLI.

login as appadmin user and run the below command.

[appadmin@lab-cppm62]# show version

================================================
Policy Manager software version : 6.2.3.57998
Policy Manager model number : CP-VA-500 ================================================

[appadmin@lab-cppm62]# show ip
eth1: error fetching interface information: Device not found
eth1: error fetching interface information: Device not found

===========================================
Device Type : Management Port
-------------------------------------------
IP Address : 10.10.10.11
Subnet Mask : 255.255.255.0
Gateway : 10.10.10.1

===========================================
Device Type : Data Port
-------------------------------------------
IP Address : <not configured>
Subnet Mask : <not configured>
Gateway : <not configured>

===========================================
DNS Information
-------------------------------------------
Primary DNS : 10.20.1.1
Secondary DNS : 8.8.8.8
Tertiary DNS : <not configured> ===========================================