Product and Software: This article applies to Endpoint Compliance System (ECS) version 3.1 and 4.0.
The Endpoint Compliance System (ECS) license key is bound to the Ethernet 0 MAC address.
If the ECS services are not running, it is likely that the license key is incorrect.
To get the license key information from the appliance, follow these steps:
Step 1:
a. Login to the Linux shell with root access.
b. Default username is admin.
c. Default password is admin.
d. Type sudo -i to get into the root access shell.
Step 2:
Type the following commands on the Linux shell: bin DumpKey
Verify that the physical address is the same as the Ethernet 0 MAC address.
You can use the 'ifconfig eth0' command to get the Ethernet 0 MAC address.
Example:
1. Enter the root access mode.
> sudo -i
*************************************************************************
Recognized platform: Linux
Distribution: SUSE LINUX 10.1 (X86-64)
OS Kernel: 2.6.16.13-4-smp
Home directory: /root
Terminal type: vt100
Product Type: NetworkControlApplicationServer
Engine Version: 4.0.1.38
Build Date: Wed 02-Jul-2008
Firmware Version: 2.0.14
Firmware Date: 2007-07-11
*************************************************************************
NetworkControlApplicationServer root@taclab01:/root
2. Change the path to: /bsc/campusMgr/bin
> bin
NetworkControlApplicationServer root@taclab01:/bsc/campusMgr/bin
3. Get the license information.
> DumpKey Client Count = 250 No time limit Physical Address = 00:30:48:xx:xx:xx Campus Manager Type = NetworkControlApplicationServer Vendor = Aruba Plugin count = 12 Plugins: Aruba cm1000 cm2000 Config-Management PacketShaper DHCP-Management Bandwidth-Management Authentication Access-Point-Management Remediation-Center Registration-Center Client-Validation-Assessment
NetworkControlApplicationServer root@taclab01:/bsc/campusMgr/bin >
4. Get the Ethernet 0 MAC address.
> ifconfig eth0 eth0 Link encap:Ethernet HWaddr 00:30:48:xx:xx:xx inet addr:10.168.109.69 Bcast:10.168.109.127 Mask:255.255.255.192 inet6 addr: fe80::230:48ff:fe8e:eef8/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:4174072 errors:0 dropped:0 overruns:0 frame:0 TX packets:3157199 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:100 RX bytes:1458313848 (1390.7 Mb) TX bytes:490382981 (467.6 Mb) Base address:0x4000 Memory:e0200000-e0220000