AAA, NAC, Guest Access & BYOD

Unable to see the root certificate after importing the certificate bundle

Aruba Employee
Problem:

Unable to see the root certificate after importing the certificate bundle. After installing the certificate bundle we do not see the root certificate under Administration » Certificates » Server Certificate  we see only the server certificate and the intermediate CA not the root CA.



Diagnostics:

From the tips Admin log we can an error for certificate chain as shown below,

2bkPXToHHZGThkspTOHcteHgM52zyzaRS/6htO7w+Q==
-----END CERTIFICATE-----
', '1', '2023-10-30 16:59:59.000000 -07:00:00', 'CN=Symantec Class 3 EV SSL CA - G3, OU=Symantec Trust Network, O=Symantec Corporation, C=US', '3010') was aborted. Call getNextException to see the cause.
duplicate key value violates unique constraint "tips_cert_trust_list_subject_dn_expiry_date_key"
Detail: Key (subject_dn, expiry_date)=(CN=Symantec Class 3 EV SSL CA - G3, OU=Symantec Trust Network, O=Symantec Corporation, C=US, 2023-10-30 16:59:59-07) already exists.
errorCode: 0
primaryCause: duplicate key value violates unique constraint "tips_cert_trust_list_subject_dn_expiry_date_key"
Detail: Key (subject_dn, expiry_date)=(CN=Symantec Class 3 EV SSL CA - G3, OU=Symantec Trust Network, O=Symantec Corporation, C=US, 2023-10-30 16:59:59-07) already exists.
sqlState: 23505
02/Sep/2015 05:42:19:144 ERROR com.avenda.tips.admin.client.web.SessionValidationInterceptor intercept - java.lang.IllegalStateException: getOutputStream() has already been called for this response
org.apache.jasper.JasperException: java.lang.IllegalStateException: getOutputStream() has already been called for this response



Solution

This issue will occur if we have space in the intermediate certificate while creating a certificate bundle. Even though the space exist in the certificate bundle we could still see the certificates getting uploaded but we will not see the root certificate in the Administration » Certificates » Server Certificate.

I have attached the screen shot to this Kb.

 


Attachments:
certificate bundle.JPG
Version history
Revision #:
2 of 2
Last update:
‎09-29-2015 05:06 PM
Updated by:
 
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