Aruba Instant & Cloud Wi-Fi

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New Contributor
Posts: 2
Registered: ‎02-09-2015

Amazon TAP

Just wanted to see, if anyone has had issues connectiong the Amazon TAP?  I looked at the specs and only connectes at 2.4 b/g/n.  We have been unable to connect the device to a WPA2-AES PSK networks, with only 20MHz HT enabled.  This is of concern, becasue we have students coming back in less than a month, and they will have TAP/ECHO devices.  Any help would be appreciate and thank you in advance.

Guru Elite
Posts: 8,340
Registered: ‎09-08-2010

Re: Amazon TAP

Mine has no issue connecting on 5 GHz networks. Does it not connect to 5 GHz networks for you?


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
New Contributor
Posts: 2
Registered: ‎02-09-2015

Re: Amazon TAP

The Echo support both 2.4/5 GHz, however the TAP only support 2.4.

 

From Amazon Site:

Amazon Tap connects to public and private Wi-Fi networks (2.4 GHz only) or mobile hotspots that use the 802.11b / g / n standard.

Guru Elite
Posts: 8,340
Registered: ‎09-08-2010

Re: Amazon TAP

Did you enable a user-debug for the MAC address and look at the logs?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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