Aruba Instant & Cloud Wi-Fi

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Occasional Contributor I
Posts: 9
Registered: ‎08-27-2013

IAP 105 keep on rebooting

Hi All,

 

Have anyne come across this issue? i have 5 ap 105 and all keep on reebooting with error(screenshot). DHCP is enable on the network.Level 49.png

MVP
Posts: 2,866
Registered: ‎10-25-2011

Re: IAP 105 keep on rebooting

Please read this bulletin

this could be your issue

 

Cheers

Carlos

----------------------------------------------------
Product Manager - Aruba Networks
Alternetworks Corp
Occasional Contributor I
Posts: 9
Registered: ‎08-27-2013

Re: IAP 105 keep on rebooting

Hi Carlos,

 

I wil check the S/N and the details..

thanks

MVP
Posts: 2,866
Registered: ‎10-25-2011

Re: IAP 105 keep on rebooting

If that is not your issue,  What i mean is that your ap does not belong to those Serial numbers.  Then your AP must be flaulty and you might need to open a support case to make them change the ap to you.

 

Cheers

Carlos

----------------------------------------------------
Product Manager - Aruba Networks
Alternetworks Corp
Occasional Contributor I
Posts: 9
Registered: ‎08-27-2013

Re: IAP 105 keep on rebooting

Hi Carlos,

 

Based on your experience, If that is not the issue(my AP not belong to those S/N), the error indicate the the AP is faulty?

 

Thanks

MVP
Posts: 2,866
Registered: ‎10-25-2011

Re: IAP 105 keep on rebooting

When you got crazy errros like this all you can do is

clear os

 

reboot and if it keep happening which i guess it will, you will need to open a support case and tell them that you already did clear os becasue they always tells you to do

factory default

clear os

If that doesnt work and you keep getting those errors they will RMA your APS, as there is nothing else you can actually do besides that.

 

To not loose time tell the tac

if you already did it


I already did clear OS, i also read the field bulletin AP-100-TMP and i verified that the serials does not belong to that range... and ask them to please to RMA your AP.

 

They will just asnwer you to give them your address etc etc.

 

Cheers

Carlos

----------------------------------------------------
Product Manager - Aruba Networks
Alternetworks Corp
Occasional Contributor I
Posts: 9
Registered: ‎08-27-2013

Re: IAP 105 keep on rebooting

Hi Carlos,

 

Noted with thanks

MVP
Posts: 2,866
Registered: ‎10-25-2011

Re: IAP 105 keep on rebooting

Dont worry we are all here to help :)

 

Cheers

Carlos

----------------------------------------------------
Product Manager - Aruba Networks
Alternetworks Corp
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