07-31-2014 11:51 AM
Having 3 demo IAP105, they are on the lastest firmware 18.104.22.168-22.214.171.124_44126. After provisioning them into a group , let's call it A-Group, all 3 APs are in joing the group getting all the necessary profile. The very next day when we power up these 3 APs in the customer's network, they all goes back to the default Group. Any idea why is this happening, is it a bug or faulty APs? I havce to move the VC back to A-Group in order for them to work correctly again.
07-31-2014 12:02 PM - edited 07-31-2014 12:03 PM
That is not correct behavior and I have not seen that myself. You should open a case with TAC so they can debug on the Central back-end to see why they got moved into the wrong group after a cold boot. Did you reset the APs to default after the initial provisioning or did you simply shut them off and turn them back on in the morning?