01-30-2014 08:58 AM - edited 01-30-2014 08:59 AM
I changed the VLAN and IP address of some IAP's and now they show as down in Central. Is there a way to force a check in? I have rebooted them a couple of times now.
01-30-2014 10:17 AM - edited 01-30-2014 10:17 AM
The best way to deal with this is to open case with support. They have access and can probably zero in on your issue.
Aruba Customer Engineering
Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base
Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
01-31-2014 02:46 PM
If the pre-requisites of account creation and device to license assignment are successful, the IAP should not take more than 5 - 7 minutes to show up in the Aruba Central dashboard. The only exception to this is if the device has any configuration related issues.
If you can forward the support case number I will follow up internally.