Aruba Instant & Cloud Wi-Fi

Reply
Occasional Contributor I
Posts: 5
Registered: ‎04-26-2016

Unable to add an Instant AP to Airwave.

Hi All,

 

I have been trying to add a single Aruba IAP 105 to airwave. The IAP is located at my home and the airwave server is located at work. The airwave server is behind a firewall but has all https (port 443) traffic forwarded to it. I have added the airwave IP to the VC (Public IP) but the controller is not showing up in airwave. When I check the event log in airwave it shows multiple of the following logs:

-  Instant AP with IP xxx.xxx.xxx.xxx (AP Info: XXXXXX, 9c:1c:12:xx:xx:xx, AP-105)PSK based authentication: swarm is not found in amp and trying to create.

 

Instant firmware : 6.4.2.6-4.1.1.12_53944

Airwave version : 8.2.0.1

 

Airwave - Instant authentication is set to PSK only and whitelist is off.

 

Any idea's on what might be causing this or how to fix it?

Aruba Employee
Posts: 71
Registered: ‎09-10-2015

Re: Unable to add an Instant AP to Airwave.

can you post from master IAP:

 

show log ap-debug

show log provision

show ap debug airwave

Occasional Contributor I
Posts: 5
Registered: ‎04-26-2016

Re: Unable to add an Instant AP to Airwave.

 

 

Show log ap-debug : 

syslog: check_sid_type: sid check type, result-'0 admin'

Apr 30 12:45:05  awc[1479]: awc_login: awc_init

Apr 30 12:45:05  awc[1479]: awc_init_connection: 2004: connecting to 175.111.101.161:443

Apr 30 12:45:05  awc[1479]: tcp_connect: 163: recv timeout set to 5

Apr 30 12:45:05  awc[1479]: tcp_connect: 170: send timeout set to 5

Apr 30 12:45:05  awc[1479]: awc_init_connection: 2043: connected to 175.111.101.161:443

Apr 30 12:45:05  awc[1479]: awc_init_connection: 2178: Connected

Apr 30 12:45:05  awc[1479]: Sent header(len=322) 'POST /swarm HTTP/1.1^M Host: 175.111.101.161^M Content-Length: 0^M X-Type: login^M X-Guid: cf0b09e3017c8fb6c29b76e25ad1beac276c5124fd3d95076e^M X-Name: instant-C9:DC:AA^M X-Organization: Trav-IAP^M X-Shared-Secret: aruba123^M X-OEM-Tag: Aruba^M X-Accept-Authentication: PSK,CERT^M X-Ap-Info: BT0873571, 9c:1c:12:c9:dc:aa, AP-105^M ^M '

Apr 30 12:45:05  awc[1479]: Message over SSL from 175.111.101.161, SSL_read() returned 67, errstr=Success, Message is "HTTP/1.1 401 Unauthorized^M Connection: close^M Content-Length: 0^M ^M ", AWC response: (null)

Apr 30 12:45:05  awc[1479]: disconnected from airwave 175.111.101.161

Apr 30 12:45:13  syslog: main, 2323: opcode is show

Apr 30 12:45:13  syslog: check_sid_type: sid check type, result-'0 admin'

Apr 30 12:45:14  syslog: main, 2323: opcode is show

Apr 30 12:45:14  syslog: check_sid_type: sid check type, result-'0 admin'

Apr 30 12:45:33  syslog: trace_rotate_file: rotating /var/log/trace/cli1_2.log

Apr 30 12:45:33  syslog: trace_on: tracing to "/var/log/trace/cli1_2.log" started

 

This same log extract is shown every 1 minute

 

The provision log is empty

Show ap debug airwave :

9c:1c:12:c9:dc:aa# show ap debug airwave

 

Airwave Server List

-------------------

Domain/IP Address  Type     Mode  Status

-----------------  ----     ----  ------

175.111.101.161    Primary  -     Not connected

9c:1c:12:c9:dc:aa#

Contributor II
Posts: 47
Registered: ‎11-02-2015

Re: Unable to add an Instant AP to Airwave.

Shared-Secret: aruba123^M X-OEM-Tag: Aruba^M X-Accept-Authentication: PSK,CERT^M X-Ap-Info: BT0873571, 9c:1c:12:c9:dc:aa, AP-105^M ^M '
Apr 30 12:45:05 awc[1479]: Message over SSL from 175.111.101.161, SSL_read() returned 67, errstr=Success, Message is "HTTP/1.1 401 Unauthorized^M Connection: close^M



According to this I would check the shared secret. Either set it to something easy as a test or if other controllers connect to it then re-type it into the VC.
-Joey
Occasional Contributor I
Posts: 5
Registered: ‎04-26-2016

Re: Unable to add an Instant AP to Airwave.

Thanks Joey,

 

I will give it a try on the VC side. As the controller isn't showing up on the Airwave side I can't change the shared secret on that side. 

 

Will let you know how I go.

Occasional Contributor I
Posts: 5
Registered: ‎04-26-2016

Re: Unable to add an Instant AP to Airwave.

Tried the more simple shared secret and that didn't work. I know I should have tried this earlier but I rebooted the Airwave server and it seems to be working fine now. Thanks for the help everyone.

Search Airheads
Showing results for 
Search instead for 
Did you mean: