Cloud Managed Networks

Reply
Occasional Contributor I

Aruba Central - Guest Access - The cloud guest networks are not available.

Hi,

 

we have recently implemented Aruba IAP-305 with Aruba central at my company. The partner implemented a guest portal which is working fine but when I want to view information regardig the usage by our guest, most of the times I get a message saying that The cloud guest networks are not available. It does not matter which group I have selected, the message stays the same. Sometimes it is possible to select a network and view data.

 

 

What am I doing wrong here?

Re: Aruba Central - Guest Access - The cloud guest networks are not available.

Could you paste a screen shot please of the error?

Occasional Contributor I

Re: Aruba Central - Guest Access - The cloud guest networks are not available.

Here you go. It does not matter which option i choose at the filter prompt; Default, All Groups or the custom group.

2018-03-07 10_35_39-Aruba Central.jpg

Any help would be appreciated.

Re: Aruba Central - Guest Access - The cloud guest networks are not available.

We have notified this to engineering, and would advise a TAC case to look into it.

Occasional Contributor I

Re: Aruba Central - Guest Access - The cloud guest networks are not available.

Thanks but how do I open a TAC case?

Re: Aruba Central - Guest Access - The cloud guest networks are not available.

TAC support is bundled with central subscription.

 

Check attached pic on how to open one.

Occasional Contributor I

Re: Aruba Central - Guest Access - The cloud guest networks are not available.

The issue was related to differences in configuration of the group and the VC in that group. After removing the local overrides everything worked fine again.

New Contributor

Re: Aruba Central - Guest Access - The cloud guest networks are not available.

How did you remove the local overrides?

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: