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Occasional Contributor I

Aruba Central enrollment fails

Just getting started with Aruba Central and will only be looking at the switch managment features.

I am getting this error on 2 factory-defaulted 2530 switches in my lab:

05604 activate: EST enrollment with server failed because of unable to generate CSR

 

Nothing has come up on any searches.

Guru Elite

Re: Aruba Central enrollment fails

Check to make sure the switch has the correct time. 

 

If you upgrade your code to the 004 version of code and above, it could solve the problem of setting the correct time.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: Aruba Central enrollment fails

I am on

 YA.16.04.0009

 

I have the NTP server option set and have UTC time set on the switch.

HP-2530-48G-PoEP# sho time
Mon Dec 18 22:52:22 2017

 

Guru Elite

Re: Aruba Central enrollment fails

Try these commands:

 

debug ztp
debug destination session
debug aruba-central

 

Type "show activate provision"



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: Aruba Central enrollment fails

Both switches were able to enroll around 10pm yesterday.  I didn't make any changes on my side at that time.

I will try adding another switch today.

Occasional Contributor I

Re: Aruba Central enrollment fails

Now getting a new error trying to activate a new 3rd switch:

 

W 12/19/17 11:37:45 05602 activate: EST provision with activate server failed because of not-authenticated.
I 12/19/17 11:37:45 05226 activate: Successfully resolved the Activate server address device.arubanetworks.com to 104.36.249.201.
W 12/19/17 11:32:55 05602 activate: EST provision with activate server failed because of of Activate SSL receive failure.
I 12/19/17 11:32:44 05226 activate: Successfully resolved the Activate server address device.arubanetworks.com to 104.36.249.201.

Re: Aruba Central enrollment fails

For me out of the box i get these errors.
Even if i factory reset.

After i enabled those logs, i see
"failed to form JSON data"
status code : not-authenticated
Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
Occasional Contributor I

Re: Aruba Central enrollment fails

I could never get the system to work as expected so I just removed our devices.

 

Sorry I can't help out.

MVP

Re: Aruba Central enrollment fails

Not mentioned in any of these posts, and then assumptions is the  mo.. Was the switches visible/registered in your device inventory? And did you assign it a subscription? We usually get these errors when the switches are either not registered to a/the customer in Central, or no subscription added. Correct time is essential for all devices not shipped with .004.

And.. If you have entered any config elements at all - the switch will never sign up with Central. Need to reset it completely.

 

 


Regards
John Solberg

-ACMX #316 :: ACCP :: ACSA
Aruba Partner Ambassador
Intelecom Group - Norway
----------------------------
Remember to Kudo if a post helped you! || Problem Solved? Click "Accept as Solution" in a post!

Re: Aruba Central enrollment fails

When entering the serial/Mac. Central says "sorry invalid... "....cant add via Cloud Key since regardless of what I do, it won't show up.

16.05 code. The errors in my previous post are always there.

What's interesting is that it also says something along the lines of the dhcp server is not providing proper dns.
But it is...
The switch logs show it can resolve
device.arubanetworks.com

Validating the server config. Definitely getting dns.

I'll try plugging the switch directly into the internet instead of behind a firewall
Pasquale Monardo | Senior Network Solutions Consultant
ACDX #420 | ACMP
[If you found my post helpful, please give kudos!]
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