Cloud Managed Networks

So I got an Apin 0205 accesspoint from a sale which is assigned to unknown previous owners central. I can't use it as if I reset the config it always downloads someones config from the central. 

Is it possible to somehow delete it from the central without login. Or is it trash now?

If you speak to Aruba TAC they will be able to confirm the  ownership and remove form the previous customers Central account if required.

When I moved 2 AP's from my test-tentant to production I had to open a case with TAC. It almost seemed impossible to them to remove an AP from a tenant. After ONE MONTH of ongoing case with emails and phone calls back and forth they finally got the AP's deleted so I could add them to another tenant...

This really should be possible to do by ourselves.

Hi kro2,

the AP will be removed if it appear down in the aruba central control panel.

Select the AP and click action menu in the right top screen, then click delete ap.

Removing by your method will only remove APs monitoring stats from Central.

What the customer is asking is yanking IAP from someone's Central account, as he has bought it from him.

This would need proving to Aruba that customer ownership of device has changed. And that would need TAC intervention.

OR you can go the seller, and ask him to "unlicense" the AP from his Aruba Central account, and then the AP will no longer pull config down from Central.

Another workaround, is to block communication to "device.arubanetworks.com", which is responsible for directing AP to Central, so it picks its configuration from there.

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@mannvishalwrote:

Removing by your method will only remove APs monitoring stats from Central.

 

What the customer is asking is yanking IAP from someone's Central account, as he has bought it from him.

 

This would need proving to Aruba that customer ownership of device has changed. And that would need TAC intervention.

 

OR you can go the seller, and ask him to "unlicense" the AP from his Aruba Central account, and then the AP will no longer pull config down from Central.

 

Another workaround, is to block communication to "device.arubanetworks.com", which is responsible for directing AP to Central, so it picks its configuration from there.

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is there any way to hard reset the IP manually? i've encountered same issue, the IAP was managed by Central previously and right now I need the IAP for customer demo.

when the IAP connected to DHCP port, it automatically goes into Arube Central management even i did factory reset. 

You need to remove the license from Central.

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@sperezwrote:

You need to remove the license from Central.

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thanks sperez.