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How to troubleshoot user connectivity issues on Instant AP

alc
Retired Employee

Question

How do you troulbleshoot user connectivity issues on Instant APs? On controllers we can perform user-debug. Is there anything similar on IAP? We have an issue that clients don't connect with the IAP. However, rebooting the IAP enables the client to connect with the SSID.

Answer

 

If you go to the support tab you could run these commands :

 

AP Log AP-Debug

AP Log User

AP Log All

 

ap log user.png

 

And here's the list of troubleshooting commands you can run on the IAPs (But it also depends on the IAP OS version you have installed)

http://www.arubanetworks.com/techdocs/InstantMobile/Advanced/Content/Troubleshooting.htm

Version history
Revision #:
2 of 2
Last update:
‎07-11-2013 10:07 AM
Updated by:
alc
 
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