Controller Based WLANs

Why does UCC client information for the wired clients are not showing up on the controller?

Aruba Employee
Q:

Why does UCC client information for the wired clients are not showing up on the controller?



A:

Why does UCC client information for the wired clients are not showing up on the controller?

 

For wireless clients these UCC information are showing up.

 

Wiresless client:


(AMC-INT-01) #show ucc client-info | include 04:65:9c:4f:6e:10 
Client IP      Client MAC         Client Name                       ALG   Server(IP)  Registration State  Call Status  AP Name                          Flags  Device Type
10.110.24.167  04:65:9c:4f:6e:10  7F44C08AE6A4D5DA502757BFD63D1DD3  Lync              REGISTERED          In-Call      AP-2003972-5G-IKT-ERT            Win 10
(AMC-INT-01) #show ucc client-info detail | include 04:65:9c:4f:6e:10
Client IP      Client MAC         Avg Delay(msec)  Avg Jitter(msec)  Avg Packet Loss(%)  Avg Call Duration(sec)  Avg Tx Rate(Mbps)  Avg Rx Rate(Mbps)  Avg BW(kbps)  Num CAC Denied  ALG
10.110.24.167  94:65:9c:4f:6e:10  0.80             1.05              0.00                195                     1524.87            724.65             1059          0               Lync

 

Wired client:


(AMC-INT-01) #show ucc client-info | include 08:f7:28:f9:d9:d0
Client IP      Client MAC         Client Name                       ALG   Server(IP)  Registration State  Call Status  AP Name                          Flags  Device Type
10.110.31.217  08:f7:28:f9:d9:d0  7F44C08AE6A4D5DA502757BFD63D1DD3  Lync              REGISTERED          In-Call      tunnel 1181                          W      Unknown
(AMC-INT-01) #show ucc client-info  detail | include 08:f7:28:f9:d9:d0
Client IP      Client MAC         Avg Delay(msec)  Avg Jitter(msec)  Avg Packet Loss(%)  Avg Call Duration(sec)  Avg Tx Rate(Mbps)  Avg Rx Rate(Mbps)  Avg BW(kbps)  Num CAC Denied  ALG
10.110.31.217  08:f7:28:f9:d9:d0  NA               NA                NA                  0                       NA                 NA                 0             0               Lync

Client health, UCC score and other call quality stats are computed at AP using RTPA analysis and reported to Controller.

For the wired client these stats will not be available and this is the expected behavior. 

Version history
Revision #:
2 of 2
Last update:
‎05-17-2016 04:07 PM
Updated by:
 
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