Q: Why does UCC client information for the wired clients are not showing up on the controller?
A: Why does UCC client information for the wired clients are not showing up on the controller?
For wireless clients these UCC information are showing up.
Wiresless client:
(AMC-INT-01) #show ucc client-info | include 04:65:9c:4f:6e:10
Client IP Client MAC Client Name ALG Server(IP) Registration State Call Status AP Name Flags Device Type
10.110.24.167 04:65:9c:4f:6e:10 7F44C08AE6A4D5DA502757BFD63D1DD3 Lync REGISTERED In-Call AP-2003972-5G-IKT-ERT Win 10
(AMC-INT-01) #show ucc client-info detail | include 04:65:9c:4f:6e:10
Client IP Client MAC Avg Delay(msec) Avg Jitter(msec) Avg Packet Loss(%) Avg Call Duration(sec) Avg Tx Rate(Mbps) Avg Rx Rate(Mbps) Avg BW(kbps) Num CAC Denied ALG
10.110.24.167 94:65:9c:4f:6e:10 0.80 1.05 0.00 195 1524.87 724.65 1059 0 Lync
Wired client:
(AMC-INT-01) #show ucc client-info | include 08:f7:28:f9:d9:d0
Client IP Client MAC Client Name ALG Server(IP) Registration State Call Status AP Name Flags Device Type
10.110.31.217 08:f7:28:f9:d9:d0 7F44C08AE6A4D5DA502757BFD63D1DD3 Lync REGISTERED In-Call tunnel 1181 W Unknown
(AMC-INT-01) #show ucc client-info detail | include 08:f7:28:f9:d9:d0
Client IP Client MAC Avg Delay(msec) Avg Jitter(msec) Avg Packet Loss(%) Avg Call Duration(sec) Avg Tx Rate(Mbps) Avg Rx Rate(Mbps) Avg BW(kbps) Num CAC Denied ALG
10.110.31.217 08:f7:28:f9:d9:d0 NA NA NA 0 NA NA 0 0 Lync
Client health, UCC score and other call quality stats are computed at AP using RTPA analysis and reported to Controller.
For the wired client these stats will not be available and this is the expected behavior.