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1 Android device will not stay connected to wireless

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  • 1.  1 Android device will not stay connected to wireless

    Posted Jan 25, 2018 10:07 AM

    Hello-

     

    I have an interesting client issue. I have no other reported issues with Androids on my network but 1 client's Samsung Galaxy S6 edge+ will not stay connected no matter what I try.

     

    I clear him the device out of the controller (7205 running 6.5.4.2), reset network settings on phones, factory reset, attempted static ip address.

     

    It connects, gets an ip, and instantly disconnects. 

     

    I have attached debugs. Any and all help would be appreciated. 

     

    Attachment(s)

    pdf
    DEBUG.pdf   1.41 MB 1 version
    pdf
    showuser.pdf   29 KB 1 version