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Airwave displaying the wrong time

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  • 1.  Airwave displaying the wrong time

    Posted Mar 31, 2016 02:54 PM

    Hi everyone,

     

    I'm experiencing some time mismatches in Airwave, I just added my internal NTP server to see if it would correct it, but no luck. The time in my Airwave server is correct.

     

    For example, If I go to 'APs/Devices > List' I can see the client statistics like the image below:

    Untitled picture1.png

    So far so good, 15:45 is the correct time.

     

    But if I go to 'Home > Overview' there's another client statistics graphic, like the one below:

    Untitled picture2.png

    This graphic is showing the wrong time, 17:50, when it should be showing 15:45.

     

    Did any of you had a similar issue? I'm not sure where I should alter the time, since I'm already synced with a NTP server... Maybe it's a bug?

     

    I manage my IAPs though Airwave.



  • 2.  RE: Airwave displaying the wrong time
    Best Answer

    EMPLOYEE
    Posted Mar 31, 2016 02:56 PM

    I would make sure that the timezone and NTP on my IAPs are also set correctly.  SSH into your IAP and type "show log system" and make sure the time is correct.



  • 3.  RE: Airwave displaying the wrong time

    Posted Mar 31, 2016 03:09 PM
    Spoiler
    Mar 31 15:12:54  cli[2880]: <341207> <WARN> |AP AP09A001@10.17.38.221 cli|  AP support up to 16 SSID.
    Mar 31 15:12:55  cli[2880]: <341172> <WARN> |AP AP09A001@10.17.38.221 cli|  Find enet0 name bond0.
    Mar 31 15:12:55  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli starting, clearing any dpimgr
    Mar 31 15:13:00  cli[2880]: <341072> <ERRS> |AP AP09A001@10.17.38.221 cli|  AP could not find post auth role wifi-i.
    Mar 31 15:13:02  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  launching dpimgr now.
    Mar 31 15:13:02  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli_dpimgr_stop: dpimgr pid= 0 is reset now
    Mar 31 15:13:02  syslog: <353003> <WARN> |AP AP09A001@10.17.38.221 dpimgr|  dpimgr_brightcloud_init 224 BCA init done
    Mar 31 15:13:05  KERNEL(AP09A001@10.17.38.221): [661833.327745] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:13:07  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Set Auto backup and restore flag on flash
    Mar 31 15:13:09  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Clear awc_available flag
    Mar 31 15:13:17  nanny[2804]: <303073> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Process /aruba/bin/radiusd-term [pid 3252] died: got signal SIGTERM
    Mar 31 15:13:17  nanny[2804]: <303079> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Restarted process /aruba/bin/radiusd-term, new pid 3385
    Mar 31 15:13:59  cli[2880]: <341307> <WARN> |AP AP09A001@10.17.38.221 cli|  recv_config_init: receive config from master 10.17.38.197, using url 0, auto save disable 0.
    Mar 31 15:13:59  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Extended ssid enabled
    Mar 31 15:13:59  cli[2880]: <341207> <WARN> |AP AP09A001@10.17.38.221 cli|  AP support up to 16 SSID.
    Mar 31 15:14:00  cli[2880]: <341172> <WARN> |AP AP09A001@10.17.38.221 cli|  Find enet0 name bond0.
    Mar 31 15:14:00  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli starting, clearing any dpimgr
    Mar 31 15:14:05  cli[2880]: <341072> <ERRS> |AP AP09A001@10.17.38.221 cli|  AP could not find post auth role wifi-i.
    Mar 31 15:14:07  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  launching dpimgr now.
    Mar 31 15:14:07  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli_dpimgr_stop: dpimgr pid= 0 is reset now
    Mar 31 15:14:07  syslog: <353003> <WARN> |AP AP09A001@10.17.38.221 dpimgr|  dpimgr_brightcloud_init 224 BCA init done
    Mar 31 15:14:12  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Set Auto backup and restore flag on flash
    Mar 31 15:14:14  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Clear awc_available flag
    Mar 31 15:14:17  nanny[2804]: <303073> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Process /aruba/bin/radiusd-term [pid 3948] died: got signal SIGTERM
    Mar 31 15:14:17  nanny[2804]: <303079> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Restarted process /aruba/bin/radiusd-term, new pid 4238
    Mar 31 15:15:05  cli[2880]: <341307> <WARN> |AP AP09A001@10.17.38.221 cli|  recv_config_init: receive config from master 10.17.38.197, using url 0, auto save disable 0.
    Mar 31 15:15:05  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Extended ssid enabled
    Mar 31 15:15:05  cli[2880]: <341207> <WARN> |AP AP09A001@10.17.38.221 cli|  AP support up to 16 SSID.
    Mar 31 15:15:05  cli[2880]: <341172> <WARN> |AP AP09A001@10.17.38.221 cli|  Find enet0 name bond0.
    Mar 31 15:15:06  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli starting, clearing any dpimgr
    Mar 31 15:15:11  cli[2880]: <341072> <ERRS> |AP AP09A001@10.17.38.221 cli|  AP could not find post auth role wifi-i.
    Mar 31 15:15:13  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  launching dpimgr now.
    Mar 31 15:15:13  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli_dpimgr_stop: dpimgr pid= 0 is reset now
    Mar 31 15:15:13  syslog: <353003> <WARN> |AP AP09A001@10.17.38.221 dpimgr|  dpimgr_brightcloud_init 224 BCA init done
    Mar 31 15:15:18  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Set Auto backup and restore flag on flash

    Mar 31 15:15:20  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Clear awc_available flag
    Mar 31 15:15:28  nanny[2804]: <303073> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Process /aruba/bin/radiusd-term [pid 5060] died: got signal SIGTERM
    Mar 31 15:15:28  nanny[2804]: <303079> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Restarted process /aruba/bin/radiusd-term, new pid 5286
    Mar 31 15:16:10  cli[2880]: <341307> <WARN> |AP AP09A001@10.17.38.221 cli|  recv_config_init: receive config from master 10.17.38.197, using url 0, auto save disable 0.
    Mar 31 15:16:10  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Extended ssid enabled
    Mar 31 15:16:10  cli[2880]: <341207> <WARN> |AP AP09A001@10.17.38.221 cli|  AP support up to 16 SSID.
    Mar 31 15:16:11  cli[2880]: <341172> <WARN> |AP AP09A001@10.17.38.221 cli|  Find enet0 name bond0.
    Mar 31 15:16:11  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli starting, clearing any dpimgr
    Mar 31 15:16:16  cli[2880]: <341072> <ERRS> |AP AP09A001@10.17.38.221 cli|  AP could not find post auth role wifi-i.
    Mar 31 15:16:18  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  launching dpimgr now.
    Mar 31 15:16:18  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli_dpimgr_stop: dpimgr pid= 0 is reset now
    Mar 31 15:16:18  syslog: <353003> <WARN> |AP AP09A001@10.17.38.221 dpimgr|  dpimgr_brightcloud_init 224 BCA init done
    Mar 31 15:16:22  KERNEL(AP09A001@10.17.38.221): [662030.033142] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:23  KERNEL(AP09A001@10.17.38.221): [662030.627791] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:23  KERNEL(AP09A001@10.17.38.221): [662030.727780] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:23  KERNEL(AP09A001@10.17.38.221): [662030.815334] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:23  KERNEL(AP09A001@10.17.38.221): [662030.904702] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:23  KERNEL(AP09A001@10.17.38.221): [662031.045706] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:23  KERNEL(AP09A001@10.17.38.221): [662031.133289] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:23  KERNEL(AP09A001@10.17.38.221): [662031.220815] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:23  KERNEL(AP09A001@10.17.38.221): [662031.308679] of_platform ffe01000.jr: CCB: desc idx 21: AES: ICV check failed.
    Mar 31 15:16:24  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Set Auto backup and restore flag on flash
    Mar 31 15:16:25  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Clear awc_available flag
    Mar 31 15:16:28  nanny[2804]: <303073> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Process /aruba/bin/radiusd-term [pid 5718] died: got signal SIGTERM
    Mar 31 15:16:28  nanny[2804]: <303079> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Restarted process /aruba/bin/radiusd-term, new pid 6150
    Mar 31 15:17:15  cli[2880]: <341307> <WARN> |AP AP09A001@10.17.38.221 cli|  recv_config_init: receive config from master 10.17.38.197, using url 0, auto save disable 0.
    Mar 31 15:17:16  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Extended ssid enabled
    Mar 31 15:17:16  cli[2880]: <341207> <WARN> |AP AP09A001@10.17.38.221 cli|  AP support up to 16 SSID.
    Mar 31 15:17:16  cli[2880]: <341172> <WARN> |AP AP09A001@10.17.38.221 cli|  Find enet0 name bond0.
    Mar 31 15:17:16  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli starting, clearing any dpimgr
    Mar 31 15:17:22  cli[2880]: <341072> <ERRS> |AP AP09A001@10.17.38.221 cli|  AP could not find post auth role wifi-i.
    Mar 31 15:17:24  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  launching dpimgr now.
    Mar 31 15:17:24  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli_dpimgr_stop: dpimgr pid= 0 is reset now

    24 BCA init done
    Mar 31 15:17:29  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Set Auto backup and restore flag on flash
    Mar 31 15:17:30  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Clear awc_available flag
    Mar 31 15:17:38  cli[2880]: <341258> <WARN> |AP AP09A001@10.17.38.221 cli|  AP receive delta configuration id 11090 current_cfg_id 11090 from msg CLI_CLEAR_AUTO_BACKUP_RESTORE_FLAG is not correct.
    Mar 31 15:17:39  nanny[2804]: <303073> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Process /aruba/bin/radiusd-term [pid 6875] died: got signal SIGTERM
    Mar 31 15:17:39  nanny[2804]: <303079> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Restarted process /aruba/bin/radiusd-term, new pid 7094
    Mar 31 15:18:21  cli[2880]: <341307> <WARN> |AP AP09A001@10.17.38.221 cli|  recv_config_init: receive config from master 10.17.38.197, using url 0, auto save disable 0.
    Mar 31 15:18:21  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  Extended ssid enabled
    Mar 31 15:18:21  cli[2880]: <341207> <WARN> |AP AP09A001@10.17.38.221 cli|  AP support up to 16 SSID.
    Mar 31 15:18:22  cli[2880]: <341172> <WARN> |AP AP09A001@10.17.38.221 cli|  Find enet0 name bond0.
    Mar 31 15:18:22  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli starting, clearing any dpimgr
    Mar 31 15:18:27  cli[2880]: <341072> <ERRS> |AP AP09A001@10.17.38.221 cli|  AP could not find post auth role wifi-i.
    Mar 31 15:18:29  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  launching dpimgr now.
    Mar 31 15:18:29  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  cli_dpimgr_stop: dpimgr pid= 0 is reset now
    Mar 31 15:18:29  syslog: <353003> <WARN> |AP AP09A001@10.17.38.221 dpimgr|  dpimgr_brightcloud_init 224 BCA init done
    Mar 31 15:18:39  nanny[2804]: <303073> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Process /aruba/bin/radiusd-term [pid 7584] died: got signal SIGTERM
    Mar 31 15:18:39  nanny[2804]: <303079> <ERRS> |AP AP09A001@10.17.38.221 nanny|  Restarted process /aruba/bin/radiusd-term, new pid 7990
    Mar 31 15:19:35  bcaruba: <353000> <ERRS> |AP AP09A001@10.17.38.221 dpimgr|  DPIMGR: bca_syslog 207 Upating smart cache to version 0.1
    Mar 31 15:23:05  cli[2880]: <341004> <WARN> |AP AP09A001@10.17.38.221 cli|  AMP is available
    Mar 31 15:23:18  bcaruba: <353000> <ERRS> |AP AP09A001@10.17.38.221 dpimgr|  DPIMGR: bca_syslog 201 Error reading from socket: Connection reset by peer
    Mar 31 15:26:36  bcaruba: <353000> <ERRS> |AP AP09A001@10.17.38.221 dpimgr|  DPIMGR: bca_syslog 201 Error reading from socket: Connection reset by peer
    Mar 31 15:28:18  bcaruba: <353000> <ERRS> |AP AP09A001@10.17.38.221 dpimgr|  DPIMGR: bca_syslog 201 Error reading from socket: Connection reset by peer
    Mar 31 15:48:23  bcaruba: <353000> <ERRS> |AP AP09A001@10.17.38.221 dpimgr|  DPIMGR: bca_syslog 201 Error reading from socket: Connection reset by peer

    Bunch of warnings and errors, but the time seems right. The IAPs are in the same timezone as the NTP server as well (UTC-03). Any other idea of what might be causing this?



  • 4.  RE: Airwave displaying the wrong time

    Posted Mar 31, 2016 06:52 PM

    I rebooted everything and now it's showing the right time!