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Occasional Contributor I

Aruba VC UI stuck on IAP335

Hi

 

Last week i set up 5 IPA335 on our site, replacing Dell IAP135 APs.

They worked fine, but today i wanted to login to the VC WebUI and saw that its stuck (see attached screenshot). I tried both Firefox and Internet Explorer 11

What can i do to fix this problem?

The IAPs are running 6.5.0.0 (base firmware that was pre-installed).

 

Cheers

 

Thomy

Re: Aruba VC UI stuck on IAP335

Are you able to confirm the exact version you are running, there will be some further versions appended after e.g 6.5.0.0-x.x.x.x

 

Have you tried upgrading to the latest available firmware (6.5.3)? Currently the browsers which are supported in 6.5.3 are: 

 

SupportedBrowsers.JPG

 

Unfortunately I cannot find the release notes for 6.5.0 to confirm the exact supported browser versions.


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Occasional Contributor I

Re: Aruba VC UI stuck on IAP335

Aruba Operating System Software.
ArubaOS (MODEL: 335), Version 6.5.0.0-4.3.0.0
Website: http://www.arubanetworks.com
(c) Copyright 2015 Hewlett Packard Enterprise Development LP.
Compiled on 2016-09-12 at 02:34:51 PDT (build 56428) by p4build
FIPS Mode :disabled

 

Please tell me the CLI commands (as the WebUI doesn't work) to upgrade.

I already have the firmware file 6.5.1.0-4.3.1.3_59179

Re: Aruba VC UI stuck on IAP335

Hey, please see the below :)

 

http://www.arubanetworks.com/techdocs/Instant_40_Mobile/Advanced/Content/UG_files/Basic_conf_tasks/Firmware_Image_Server_in.htm


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Occasional Contributor I

Re: Aruba VC UI stuck on IAP335

Hi

 

Thanks a lot so far. One last question, should i do the update only on the IAP master AP (if so how to i find out which it is) and it gets then downloaded to all APs in a row?

Re: Aruba VC UI stuck on IAP335

Hey, that is correct. If you login via the Virtual Controller IP, this will take you to the master IAP. If you do not have a VC configured then use the below command to find out the master IAP.

 

show summary | include "Master IP Address"

The image will automatically be pushed out to all IAP's in the same cluster. If you have a mixed-class IAP enviroment, make sure you have all the required software images.


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