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IAP firmware 6.5.4.2 and SNMP crash (AP also loses GW)

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  • 1.  IAP firmware 6.5.4.2 and SNMP crash (AP also loses GW)

    Posted Nov 09, 2017 01:50 AM

    We installed in several IAP-VC's the WPA2 patched FW version 6.5.4.2, which has been removed now from the download pages.

     

    Now we have noticed, that in some VC's single AP's crash with errors in log:

    Oct 30 11:33:57  snmp[2459]: <399803> <ERRS> |AP fi-xxx-yyy-ap46@10.20.190.58 snmpd_sap|  An internal system error has occurred at file ../unix/aruba_main.c function snmpRequestProcessing line 704 error Cannot send snmp response.

     

    AP is still visible in VC and it is seems to work normally, but can't be reached from another VLAN. I suppose, that this system error kills the gateway from the AP, although it is still working normally.

     

    This has happened at least for models IAP-103, IAP-207, IAP-205 and IAP-215

     

    Is there possibly a known bug in this FW version...?



  • 2.  RE: IAP firmware 6.5.4.2 and SNMP crash (AP also loses GW)

    Posted Jan 12, 2018 02:16 AM

    Upgrading to firmware 6.5.4.3 doesn't solve this issue. Still some IAPs lose the gateway...



  • 3.  RE: IAP firmware 6.5.4.2 and SNMP crash (AP also loses GW)

    EMPLOYEE
    Posted Jan 12, 2018 06:55 AM

    Please open a TAC case.  It could be an unknown issue.