Dear community,
I hope I can post problem here, although devices are Alcatel-Lucent branded (FW 6.4.2.0-4.1.1.1_46936 on each device).
I have in control Instant AP on client premises which consists of three IAP-105 and one IAP-205. They cover medium-high density environment (up to 180 wifi devices on 400 sq mt), as public wifi hotpos with autorization (ticketing system controlled on router).
They are configured in a way that they serve network as access layer, and forward all request to router (on same VLAN) which servers DHCP, DNS and authorizes clients which try to access public internet.
Same configuration whole last year worked fine, but this year we have occasional huge problems with:
- clients being disconnected or unable to connect to wireless (no wifi key used)
- the ones which stay connected are unable to reach central router nor public internet
- or the ones which are able have extremly slow access to internet (pipe of 100/100Mbit is used by avg 150kb in those moments).
- sometimes in that period VC on master is not reachable, and ping latency to AP's is about 1500ms from router
- if AP's in those moments are reachable, I ssh to them, and I can without problems ping from them client IP which reports me problems (slow traffic, router not reachable etc)
Those moments don' have any rule when or why they happen (at least which I could discover). AP's are powered by standalone PoE injector, and they are directly connected to router (in period of problems interface is always up but with low traffic per interface, cca 150kb throughput.
Can someone please assist me in troubleshooting and point me which data/configuration to gather and post here?
Thank you in advance,
regards