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Instant APs not being seen by controller

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  • 1.  Instant APs not being seen by controller

    Posted Sep 22, 2014 04:10 PM

    We had a power outage last week. Somehow it message with the Aruba PoE switch we had, and most likely the wireless controller as well. We performed several troubleshooting tasks, but eventually just had to wipe out the conifguration on the switch. Another tech rebuilt the configuration and we now have Internet access if you are plugged in with a cable. However, the Aruba 105 IAPs are not broadcasting SSIDs now and the controller can't find them. I am sure it has something to do with the fact that the switch the controller is connected to has been re-configured, but it should have almost identitical properties as before (same VLANs, etc.). 

     

    Here's what I have:

    Aruba S3500-24P PoE switch

    Aruba 650 wireless controller. 

     

    The address of the controller from the documentation I have is 10.116.0.5. I cannot ping that even if I am connected directly to the ports on the controller. When I am plugged in with a UTP cable, I get a DHCP IP address of 10.116.13.XXX, so I know there is communication happening between the controller and the switch somehow. The IAPs are also showing IP addresses on the same network. The only way to access the web interface of the controller is to set a static IP address on the same network (10.116.0.XX). 

     

    I am very new to Aruba products, but it feels somewhat similar to Cisco, so I can feel my way around a little bit. 

     

    Anyway, I plugged into an AP's console port and here is the output (Any names with XXX... is to provide at least some anonymity to the network):

     

    APBoot 1.0.9.12 (build 22797)

    Built: 2009-11-04 at 15:53:54

     

    Model: AP-10x

    CPU:   AR7161 revision: A2

    Clock: 680 MHz, DDR clock: 340 MHz, Bus clock: 170 MHz

    DRAM:  128 MB

    POST1: passed

    Copy:  done

    Flash: 16 MB

    PCI:   scanning bus 0 ...

           dev fn venID devID class  rev    MBAR0    MBAR1    MBAR2    MBAR3

           00  00  168c  0029 00002   01 10000000 00000000 00000000 00000000

           01  00  168c  0029 00002   01 10010000 00000000 00000000 00000000

    Net:   eth0

    Radio: ar922x#0, ar922x#1

     

    Hit <Enter> to stop autoboot:  0

    Checking image @ 0xbf100000

     

    Image is signed; verifying checksum... passed

    Signer Cert OK

    Policy Cert OK

    RSA signature verified.

    ELF file is 32 bit

    Loading .text @ 0x80e00000 (3768408 bytes)

    Loading .data @ 0x81198060 (32 bytes)

    Clearing .bss @ 0x81198080 (16 bytes)

    ## Starting application at 0x80e00000 ...

    Uncompressing...................................

    ú

    Aruba Networks

    ArubaOS Version 6.1.3.4-AirGroup (build 35647 / label #35647)

    Built by p4build@stan on 2012-10-08 at 12:50:26 PDT (gcc version 4.3.3)

    CPU Rev: aa

    71x CPU

    Flash variant: default

    Cache parity protection disabled

    Using 340.000 MHz high precision timer. cycles_per_jiffy=680000

    Memory: 122880k/131072k available (1850k kernel code, 8088k reserved, 681k data, 2952k init, 0k highmem)

    detected lzma initramfs

    initramfs: LZMA lc=3,lp=0,pb=2,dictSize=8388608,origSize=12341760

    LZMA initramfs by Ming-Ching Tiew <mctiew@yahoo.com> .............................................................................................................................................................................................

    AR7100 GPIOC major 0

    wdt: registered with refresh

    Enabling Watchdog

    Talisker RSSI LED initialization

    Creating 1 MTD partitions on "ar7100-nor0":

    0x00000000-0x01000000 : "flash"

    i2c /dev entries driver

    i2c-talisker: using default base 0x18040000

    AD7416 driver probing for devices on AR7100 I2C

    .<6>lo: Disabled Privacy Extensions

    IPv6 over IPv4 tunneling driver

     

    Starting Kernel SHA1 KAT ...Completed Kernel SHA1 KAT

    Starting Kernel HMAC-SHA1 KAT ...Completed Kernel HMAC-SHA1 KAT

    Starting Kernel DES KAT ...Completed Kernel DES KAT

    Starting Kernel AES KAT ...Completed Kernel AES KAT

     

    Domain Name: arubanetworks.com

    No panic info available

    Testing TPM... Passed

    ag7100_mod: module license 'unspecified' taints kernel.

    AG7100: Length per segment 512

    AG7100: Max segments per packet 4

    AG7100: Max tx descriptor count    400

    AG7100: Max rx descriptor count    252

    AG7100: fifo cfg 3 018001ff

    AG7100CHH: Mac address for unit 0

    AG7100CHH: d8:c7:c8:c2:69:1a

    ATHRF1: Port 0, Neg Success

    ATHRF1: unit 0 phy addr 0 ATHRF1: reg0 0

    AP xml model 39, num_radios 2 (jiffies 4153)

    init_asap_mod: installation:0

    radio 0: band 1 ant 0 max_ssid 8

    radio 1: band 0 ant 0 max_ssid 8

    setting bond0 as bridge child

    setting gre0 as split child

    Starting watchdog process...

    Getting an IP address...

    ag7100_ring_alloc Allocated 4800 at 0x813b0000

    ag7100_ring_alloc Allocated 3024 at 0x813a6000

    AG7100: cfg1 0xf cfg2 0x7014

    ATHRF1: Port 0, Neg Success

    ATHRF1: unit 0 phy addr 0 ATHRF1: reg0 3100

    AG7100: unit 0: phy not up carrier 1

    Writing 4

    ADDRCONF(NETDEV_UP): bond0: link is not ready

    AG7100: unit 0 phy is up...RGMii 1000Mbps full duplex

    AG7100: pll reg 0x18050010: 0x110000  AG7100: cfg_1: 0x1ff0000

    AG7100: cfg_2: 0x3ff

    AG7100: cfg_3: 0x18001ff

    AG7100: cfg_4: 0xffff

    AG7100: cfg_5: 0xfffef

    AG7100: done cfg2 0x7215 ifctl 0x0 miictrl 0x22

    ADDRCONF(NETDEV_CHANGE): bond0: link becomes ready

    10.116.13.7 255.255.248.0 10.116.8.1

    Running ADP...cat: /tmp/master: No such file or directory

    Done. Master is

    killall: nanny: no process killed

    killall: sapd: no process killed

    Sending SIGKILL to all processes.

    Please stand by while rebooting the system.

    ___________________________________________________________________

     

    Here are some lines from the "Show run..." command on the controller:

     

    vlan range 2 wired aaa-profile "XXXX-aaa_prof"
    vlan 3 wired aaa-profile "XXXX-WEP-aaa_prof"
    vlan 4 wired aaa-profile "XXXXGuest-aaa_prof"

    vlan-name XXXX-Trusted pool
    vlan XXXX-Trusted 2-3
    vlan-name XXXX-Untrusted pool
    vlan XXXX-Untrusted 4


    interface gigabitethernet 1/0
    description "GE1/0"
    trusted
    trusted vlan 1-4094
    !

    interface gigabitethernet 1/1
    description "GE1/1"
    trusted
    trusted vlan 1-4094
    !

    interface gigabitethernet 1/2
    description "GE1/2"
    trusted
    trusted vlan 1-4094
    !

    interface gigabitethernet 1/3
    description "GE1/3"
    trusted
    trusted vlan 1-4094
    !

    interface gigabitethernet 1/4
    description "GE1/4"
    trusted
    trusted vlan 1-4094
    !

    interface gigabitethernet 1/5
    description "GE1/5"
    trusted
    trusted vlan 1-4094
    switchport mode trunk
    !

    interface gigabitethernet 1/6
    description "GE1/6"
    trusted
    trusted vlan 1-4094
    !

    interface gigabitethernet 1/7
    description "GE1/7"
    trusted
    trusted vlan 1-4094
    !

    interface vlan 1
    ip address 10.116.0.5 255.255.255.0
    !

    ip default-gateway 10.116.8.1
    no uplink wired vlan 1
    uplink disable

     

    ip dhcp excluded-address 192.168.99.1 192.168.99.10
    ip dhcp excluded-address 192.168.98.1 192.168.98.10
    ip dhcp excluded-address 192.168.97.1 192.168.97.10
    ip dhcp excluded-address 192.168.96.1 192.168.96.10
    ip dhcp excluded-address 192.168.96.253 192.168.96.254
    ip dhcp pool DHCP-999
    default-router 192.168.99.1
    dns-server 10.116.12.41 10.116.12.49
    domain-name XXXXXXX
    lease 0 8 0 0
    network 192.168.99.0 255.255.255.0
    authoritative
    !
    ip dhcp pool DHCP-998
    default-router 192.168.98.1
    dns-server 10.116.12.41 10.116.12.49
    domain-name XXXXXXX
    lease 0 8 0 0
    network 192.168.98.0 255.255.255.0
    authoritative
    !
    ip dhcp pool DHCP-997
    default-router 192.168.97.1
    dns-server 4.2.2.1 4.2.2.2
    lease 0 4 0 0
    network 192.168.97.0 255.255.255.0
    authoritative
    !
    ip dhcp pool DHCP-996
    default-router 192.168.96.1
    dns-server 4.2.2.1 4.2.2.2
    lease 0 4 0 0
    network 192.168.96.0 255.255.255.0
    authoritative
    !
    service dhcp

    ____________________________________________________________________

     

    Now from the switch:

     

    ip-profile
    default-gateway 10.115.0.161
    controller-ip vlan 1
    !
    lcd-menu
    !
    interface-profile ospf-profile "default"
    area 0.0.0.0
    !
    interface-profile pim-profile "default"
    !
    interface-profile igmp-profile "default"
    !
    stack-profile
    !
    ipv6-profile
    !
    interface-profile switching-profile "default"
    !
    interface-profile switching-profile "XXXXUpstream"
    access-vlan 6
    native-vlan 6
    !
    interface-profile switching-profile "Trunk"
    switchport-mode trunk
    access-vlan 10
    native-vlan 10
    !
    interface-profile switching-profile "Upstream-profile"
    access-vlan 10
    native-vlan 10
    !
    interface-profile switching-profile "VLAN10"
    access-vlan 10
    native-vlan 10
    !
    interface-profile poe-profile "default"
    !
    interface-profile poe-profile "poe-factory-initial"
    enable
    !
    interface-profile enet-link-profile "default"
    !
    interface-profile lldp-profile "default"
    !
    interface-profile lldp-profile "lldp-factory-initial"
    lldp transmit
    lldp receive
    med enable
    !
    interface-profile mstp-profile "default"
    !
    interface-profile pvst-port-profile "default"
    !
    vlan-profile mld-snooping-profile "default"
    !
    vlan-profile igmp-snooping-profile "default"
    !
    vlan-profile igmp-snooping-profile "igmp-snooping-factory-initial"
    !
    spanning-tree
    mode mstp
    !
    gvrp
    !
    mstp
    !
    lacp
    !
    vlan "1"
    igmp-snooping-profile "igmp-snooping-factory-initial"
    !
    vlan "6"
    description "VLAN0006"
    !
    vlan "10"
    description "VLAN0010"
    !
    vlan "20"
    description "VLAN0020"
    !
    interface gigabitethernet "0/0/0"
    switching-profile "XXXXUpstream"
    !
    interface gigabitethernet "0/0/1"
    switching-profile "Trunk"
    !
    interface gigabitethernet "0/0/2"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/3"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/4"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/5"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/6"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/7"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/8"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/9"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/10"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/11"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/12"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/13"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/14"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/15"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/16"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/17"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/18"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/19"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/20"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/21"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/22"
    switching-profile "VLAN10"
    !
    interface gigabitethernet "0/0/23"
    switching-profile "VLAN10"
    !
    interface vlan "1"
    ip address 10.116.0.1 255.255.255.0
    !
    interface vlan "10"
    ip address 10.116.8.1 255.255.248.0
    !
    interface vlan "20"
    ip address 10.116.16.1 255.255.248.0
    !
    interface vlan "6"
    ip address 10.115.0.162 255.255.255.252
    !
    interface mgmt
    !
    interface-group gigabitethernet "default"
    apply-to ALL
    lldp-profile "lldp-factory-initial"
    poe-profile "poe-factory-initial"

    _______________________________________________________________________

     

    Hopefully there is some useful information in there. Any ideas to help get me started?



  • 2.  RE: Instant APs not being seen by controller

    EMPLOYEE
    Posted Sep 23, 2014 08:28 AM

    TAC is probably your best bet, because they can troubleshoot this live.  There is information missing that TAC can probably obtain on a call to determine what is wrong here.