Instant SSIDs not active

[cbrisman]

hi,

i have a number of working SSIDs in my Instant cluster. recently, we have tried adding a few new SSIDs & none of them are working. after some digging, i noticed that although disable is unchecked, these SSIDs still show "no" under Active status.

i cant find on these forums or elsewhere a way to change their active status to "yes".

any advice would be much appreciated.

thanks

[cjoseph]

What model IAP?

What regulatory domain?

What version of Instant software?

[cbrisman]

Sorry for not posting in initial post

i have iap 105s, in USA.

Instant version is 6.4.4.8-4.2.4.6_58505

[cjoseph]

The post here:  http://www.arubanetworks.com/techdocs/Instant_423_WebHelp/InstantWebHelp.htm#UG_files/WLAN_SSID_conf/SSIDEnableDisable.htm%3FTocPath%3DUG%2520topics%7CWireless%2520Network%2520Profiles%7C_____6 should tell you how to enable or disable SSIDs.

I don't see a problem with your combination of code, domain or IAP model.

[cbrisman]

As i wrote in the original post, the SSIDs are showing up as "enabled" but "active" is still showing as "no".

the above post wont help me. i already tried disabling & reenabling but status still stays as not active.

thanks

[cbrisman]

here is a screenshot of show network where you can see what i am referring to

[cjoseph]

By default SSIDs should not be disabled except maybe for regulatory reasons.  Is this a US IAP or a ROW or IL IAP?

Did your IAPs even broadcast the instant SSID? 

[cbrisman]

I have a number of SSIDs broadcasting properly.

these are US IAPs.

When i first setup the system a few years ago, the instant SSID was broadcast.

[cbrisman · Accepted solution]

Just to put the solution out. i ended up contacting support & after they looked into it further, my model (IAP105) only supports 6 SSIDs. We had to delete a few SSIDs & enable "Extended SSID" to allow 8 SSIDs.

once we got that properly set, my new SSIDs became active.

Hope this will help anyone else that runs into this issue.