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Occasional Contributor II
Posts: 137
Registered: ‎10-05-2015

Investigate 'roaming' issues in Instant VC

Hi there, a customer of us is reporting roaming issues for e.g. a Samsung Tablet and a Macbook. 

 

They say while walking though the office, the connection dissapears and reconnects later on if they Disable > Enable WiFi on the devices.

 

This is not good. I want to understand how to investigate roaming issues fromout the Instant VC using Airwave. We don't have remote access via SSH to the instant VC. 

 

Which command should I run fromout Airwave to investigate what a problem can be / and to adjust settings?

 

ARM Client Match is enabled. CM calcutlating interval is set to 20 seconds and Neighbour matching is set to 60%

Guru Elite
Posts: 21,270
Registered: ‎03-29-2007

Re: Investigate 'roaming' issues in Instant VC

What is the minimum and maximum transmit power under RF> ARM?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 137
Registered: ‎10-05-2015

Re: Investigate 'roaming' issues in Instant VC

I see minimum = 9 and maximum = 18

Guru Elite
Posts: 21,270
Registered: ‎03-29-2007

Re: Investigate 'roaming' issues in Instant VC

Okay.  What is the RF utilization on the band that the client is running on?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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