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LED light problem for 11A/N and 11B/G/N

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  • 1.  LED light problem for 11A/N and 11B/G/N

    Posted Feb 15, 2016 01:04 PM

    I have an IAP 105 during booting LED light for PWR and ENET turn green and that of 11A/N and 11B/G/N is completely off. The IAP always seems to be reboot always but with PWR and ENET turning  green for some time then goes red to start rebooting again. The 11A/N and 11B/G/N is still completely off. Entering the IAP through the console during boot is say wi-fi uplink not present. is there a way i can physicall enable the wi-fi.

    Attachment(s)

    docx
    Checking image booting.docx   18 KB 1 version
    docx
    Checking image booting.docx   18 KB 1 version


  • 2.  RE: LED light problem for 11A/N and 11B/G/N

    EMPLOYEE
    Posted Feb 16, 2016 01:06 PM

    Hi, 

     

    If the IAP gets an IP address, the lights should come up. From the console output, doesn't get a DHCP IP. Try a factory reset. Btw, does a computer get a DHCP IP address if connected to the same switch port? 

     

     

     

     

    Thanks, 

    Rajaguru Vincent 



  • 3.  RE: LED light problem for 11A/N and 11B/G/N

    Posted Feb 16, 2016 05:52 PM

    Once powered on , i dont see the IAP on my network or my laptop to even connect to , just the PWR LED turns green and red again continously. I have done hard reset and also factory_reset from the console and nothing is working.PWR LED blinks green.jpg

    PWR LED after blinking green turns to red.jpg



  • 4.  RE: LED light problem for 11A/N and 11B/G/N

    EMPLOYEE
    Posted Feb 17, 2016 04:59 AM

    You should contact TAC.  You could have a hardware issue.

    If you can connect to the console and print the output, it might give us an idea about what is happening.



  • 5.  RE: LED light problem for 11A/N and 11B/G/N

    Posted Feb 17, 2016 04:39 PM
      |   view attached

    From the console the output printout is attached. from the printout i notice its say Wi-Fi uplink not present.

    Attachment(s)

    docx
    Checking image booting.docx   18 KB 1 version


  • 6.  RE: LED light problem for 11A/N and 11B/G/N

    EMPLOYEE
    Posted Feb 17, 2016 04:59 PM

    Hi, 

     

    The IAP should have already got configured for wifi uplink. If not, you'll see that on console. That is expected after a factory_reset. It doesn't get an IP address, so no active ethenet uplink also. As said by Colin, it could be a hardware issue (faulty ethernet port) as well. You need to raise a TAC case. 

     

    Thanks, 

    Rajaguru Vincent