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Contributor II
Posts: 42
Registered: ‎10-01-2015

What are the different factory reset options for an IAP?

Hi,

 

We're used to working with Ruckus and factory defaulting here is dead easy (GUI, reset button or CLI). On an Aruba however, we haven't really found a straight forward solution to factory default an IAP. Also checking if the AP is factory reset seems tricky ...

 

Could anyone help us out with a bit more information?

 

Kind regards,

Tom

Guru Elite
Posts: 21,561
Registered: ‎03-29-2007

Re: What are the different factory reset options for an IAP?

http://community.arubanetworks.com/t5/Video/Video-How-to-perform-factory-reset-on-the-IAP/ta-p/172736

 

The position of the button varies depending on the model.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 42
Registered: ‎10-01-2015

Re: What are the different factory reset options for an IAP?

So CLI and button reset are the only 2 options you have to factory reset an Aruba AP? Is there a way, besides CLI to verify it's been factory reset?

Guru Elite
Posts: 21,561
Registered: ‎03-29-2007

Re: What are the different factory reset options for an IAP?

It should broadcast the "Instant" SSID when it comes up.  Is that what you mean?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 42
Registered: ‎10-01-2015

Re: What are the different factory reset options for an IAP?

Oh .. because when we factory reset the IAP, we often see the 2.4 and 5 bands highlighted orange, but nothing else happening. Are we missing something here?

Guru Elite
Posts: 21,561
Registered: ‎03-29-2007

Re: What are the different factory reset options for an IAP?

Do you have access to the console output?  What model IAP is this?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 42
Registered: ‎10-01-2015

Re: What are the different factory reset options for an IAP?

Yes, it's an IAP205.

Guru Elite
Posts: 21,561
Registered: ‎03-29-2007

Re: What are the different factory reset options for an IAP?

How long do you allow for it to boot up?

 

You should turn it off, hold a paperclip in the reset button, put power to it for 10 seconds and then relese.

 

It should take about 3 to 5 minutes for the instant SSID to show up and the a/b/g lights should turn green.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 42
Registered: ‎10-01-2015

Re: What are the different factory reset options for an IAP?

That's what we do. We insert a paperclip, power on the AP, wait 10 seconds and let it boot for a couple of minutes. Then the 2.4 and 5 bands turn orange and remain orange. We've had this on a couple of IAP 205.

Guru Elite
Posts: 8,792
Registered: ‎09-08-2010

Re: What are the different factory reset options for an IAP?

Is it still connected to the same network with the other IAPs at this point?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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