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New Contributor
Posts: 3
Registered: ‎12-15-2014

problem with aruba central

Hi, i have a problem with the aruba central : it shows me that my APs are down (it actually can't get any information from them) but my APs are up and i'm connected to the wifi throw them.

I can ping the central aruba from the APs.

 

does anyone have such problem?

Valued Contributor II
Posts: 804
Registered: ‎12-01-2014

Re: problem with aruba central

Hi Friend,

 

It seems, your cloud lisence is expired ( we need to verify it in the status portal with your registered email id ).

 

check with your partner and get activated.

 

 

 

Cheers,
Venu Puduchery,
[Is my post helped you ? Give Kudos :) ]
New Contributor
Posts: 3
Registered: ‎12-15-2014

Re: problem with aruba central

It's not a problem with the license because it expires in 2015. I checked the firewall : there is no drop of the packets going to the central aruba.
New Contributor
Posts: 3
Registered: ‎12-15-2014

Re: problem with aruba central

Hello,

The license is not expired.

[cid:image001.jpg@01D01884.76265E00]

Reagrds,
-

[net]

Julien Brochet
Consultant
Mob. +33 6 19 82 38 11
Tel. +33 1 46 48 26 14
julien.brochet@netxp.fr

NetXP - 159 rue de Silly, 92100 Boulogne-Billancourt
Valued Contributor II
Posts: 804
Registered: ‎12-01-2014

Re: problem with aruba central

Ok,

 

were they mapped to your unique account ( Folder with your account name) or still in default folder ?

 

some times, if the communication between Aruba central and Activate is not in sync ( Order entry details) this situation will arise.

 

You can open a ticket with the TAC and get it resolved.

 

for you ref :

 

Central.JPG

 

Please feel free to come back on the same if it is not fixed.

Cheers,
Venu Puduchery,
[Is my post helped you ? Give Kudos :) ]
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