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radios disabled

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  • 1.  radios disabled

    Posted Dec 15, 2015 02:07 AM

    Hi there,

     

    we are facing the following problems during an implementation uising Activate and Airwave.

    The AP's find their way while being connected the first time to the Airwave server. In the Airwave server we have created the Groups having this bacis config:

    - enable Instant Webgui

    - Country Code Netherlands NL

    - in Instant Config we ehvae enabled to let Airwave override Country Code setting

     

    But (even factory reset the devices and start al over) we get following errors:

    - mismatches

    - radios disabled

     

    Mismatched contains that Country Code can not be schanged, and rerty limit is reached (see screenshots below.

    Radios are diabled and thus no SSID's are broadcasted.

     

    What can be a solution?



  • 2.  RE: radios disabled

    Posted Dec 15, 2015 08:05 AM
    I would validate what your IGC group settings are in the default organization you are setting from activate first


  • 3.  RE: radios disabled

    Posted Dec 15, 2015 09:11 AM
    Thanks for your response. What do you mean with 'validate settings' for 'default group' in Activate?

    I have setup in Activate two folders - the folder default is empty in Activate because AP's have relaced to the two folders. For both folders is different provisioning rule set.

    In Airwave the IGC settings for both different groups are set to 'Country Code NL' and Instant Web Gui is enabled as well to let Airwave overwrite Country Code settings.

    Any help or more info needed?


  • 4.  RE: radios disabled

    Posted Dec 27, 2015 02:01 PM

    it might be a long shot but are you sure you have IAP-ROW (rest of world) devices? and not IAP-US by chance?



  • 5.  RE: radios disabled

    Posted Dec 29, 2015 05:00 AM

    If you log on to the IAP with the country code mismatch, type show log system 500

     

    Does it give you any hint on what´s going wrong?

     

    Cheers,