Network Management

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Occasional Contributor I
Posts: 5
Registered: ‎02-10-2014

Airwave 7.7.9 prompt Login session timed out.

Every time I try to add a map to a campus on Airwave 7.7.9, I get a prompt "Login session timed out". Even if I re-authenticate, I still get this prompt.

 

I have tried this on Firefox, Chrome and Safari.

 

Any ideas?

 

Thanks!

Guru Elite
Posts: 20,582
Registered: ‎03-29-2007

Re: Airwave 7.7.9 prompt Login session timed out.

Are you hitting Airwave on its ip address or a fqdn?  If it is an fqdn, try it by ip address...



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 5
Registered: ‎02-10-2014

Re: Airwave 7.7.9 prompt Login session timed out.

Thanks for the reply. I was using a fqdn. I tried the ip address, but I had the same problem.

 

I did notice that this problem only happens when I try to set a campus map. I can set a building map with no problem.

Guru Elite
Posts: 20,582
Registered: ‎03-29-2007

Re: Airwave 7.7.9 prompt Login session timed out.

Let us check that out.  Thanks for bringing it to our attention..



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 28
Registered: ‎11-23-2011

Re: Airwave 7.7.9 prompt Login session timed out.

any fix or workarounds for this? im having the same issue.

Guru Elite
Posts: 20,582
Registered: ‎03-29-2007

Re: Airwave 7.7.9 prompt Login session timed out.

This is scheduled to be fixed in Airwave 8.0


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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