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Airwave - Floor plan background turns black

Hi All,

 

When adding certain floor plan images to VisualRF on Airwave the background of the floor plan image turns black.. Obviously this isn't ideal!

 

Any idea why this is and how to stop it?

 

It's occurs after I've uploaded the image, set the measurement and clicked next. If I proceed the background stays black. I did not crop the image in Airwave.

 

airwave black.png

 

Cheers

James

Cheers
James

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-------------------@whereisjrw-------------------
------------------------blog-------------------------
ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
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If a reply adequately addresses your issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

Re: Airwave - Floor plan background turns black

Turned out that the image files had a transparent background. Airwave didn't like it one bit.

 

Updated to white background and everything is now lovely.

 

Cheers

James

Cheers
James

-------------------------------------------------------
-------------------@whereisjrw-------------------
------------------------blog-------------------------
ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
-------------------------------------------------------

If a reply adequately addresses your issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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