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MVP

Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

We just deployed a new warehouse with a 7210 controller and 140 AP104/105 and noticed that the controller was reporting 30-50 clients, while Airwave was reporting 0. So we got to looking around.

 

I have one warehouse where both agree at 113, the others all disagree.

The biggest discrepency is the one mentioned in the subject line - 149 missing clients.

 

What shoul I be looking at to confirm settings and to verify the interaction between Airwave and my controllers?

I'd like them to be in better sync.

 

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
Guru Elite

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

Try turning off "Prefer Amon" in Airwave..



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

MVP

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

I've turned AMON Prefered off, will watch it to see if it improves.

 

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
MVP

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

That did it, thanks!

 

300 more clients reported in jsut a few minutes.

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
Occasional Contributor II

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

I faced the same problem. 

Is AMON recently introduced? My controller is running 6.3.1.5 and Airwave 7.7.10.

 

How is AMON compared to SNMP? 

Guru Elite

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

Amon is working.  It is the "prefer Amon" knob that is not working.

 

Amon provides more information than SNMP  (http://community.arubanetworks.com/t5/Community-Tribal-Knowledge-Base/Why-you-should-always-enable-AMON-on-your-Aruba-Controller-when/ta-p/72104), but the "prefer Amon" button is not working.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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