Network Management

Reply
MVP
Posts: 702
Registered: ‎12-01-2010

Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

We just deployed a new warehouse with a 7210 controller and 140 AP104/105 and noticed that the controller was reporting 30-50 clients, while Airwave was reporting 0. So we got to looking around.

 

I have one warehouse where both agree at 113, the others all disagree.

The biggest discrepency is the one mentioned in the subject line - 149 missing clients.

 

What shoul I be looking at to confirm settings and to verify the interaction between Airwave and my controllers?

I'd like them to be in better sync.

 

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
Guru Elite
Posts: 19,991
Registered: ‎03-29-2007

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

Try turning off "Prefer Amon" in Airwave..

Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
MVP
Posts: 702
Registered: ‎12-01-2010

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

I've turned AMON Prefered off, will watch it to see if it improves.

 

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
MVP
Posts: 702
Registered: ‎12-01-2010

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

That did it, thanks!

 

300 more clients reported in jsut a few minutes.

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
Occasional Contributor II
Posts: 10
Registered: ‎02-07-2011

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

I faced the same problem. 

Is AMON recently introduced? My controller is running 6.3.1.5 and Airwave 7.7.10.

 

How is AMON compared to SNMP? 

Guru Elite
Posts: 19,991
Registered: ‎03-29-2007

Re: Controller reports 190 clients, Airwave reports 41 -- where's the disconnect?

Amon is working.  It is the "prefer Amon" knob that is not working.

 

Amon provides more information than SNMP  (http://community.arubanetworks.com/t5/Community-Tribal-Knowledge-Base/Why-you-should-always-enable-AMON-on-your-Aruba-Controller-when/ta-p/72104), but the "prefer Amon" button is not working.

Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Validated Reference Design Guides : http://community.arubanetworks.com/t5/Validated-Reference-Design/tkb-p/Aruba-VRDs
Search Airheads
Showing results for 
Search instead for 
Did you mean: