10-14-2013 01:19 PM
I have an Airwave server 7.7 version with 200 devices licenses and I bought an 50 licenses more but seems like is not working. Just works 200 or 50 but not the 250.
How can I add/combine it that to get 250 that I bought?
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10-14-2013 01:32 PM
In the licensing.arubanetworks.com website, under Airwave, there is a tab to combine licenses. If you do not see the tab, send an email to firstname.lastname@example.org and they should be able to help you.
Aruba Customer Engineering
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10-15-2013 02:14 PM
Opening a support case should be able to get that fixed for you quickly. It would also let them know to get someone to check up on the license consolidation tool.
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
10-16-2013 12:01 AM
thanks for your post.
When i don´t find out my issue on the forum and the combinations and "consolitation" trys doesnt works i open the case ;-)
I think that the license is not on the "new" licensing webserver database because I bught it few years ago... i have a 5000 controller (2004 controller) with the similar license issue...