Network Management

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Occasional Contributor II
Posts: 18
Registered: ‎06-02-2014

Report Generation at Airwave - Failed

We are getting failed reports when we are generating some reports but this report is only affected with one Group. The other Groups are ok. Can you help us on this? for the image, please see attached

 

Thanks!

Moderator
Posts: 1,223
Registered: ‎10-16-2008

Re: Report Generation at Airwave - Failed

This is best troubleshooted through a support case with TAC.

 

In the interim, some data points to gather:

1) dbsize (this lists the size of data tables)

2) current Historical Data Retention values (AMP Setup -> General)

3) Which report is failing?  What report widgets are included in that report? (see Reports -> Definitions for that particular failed report type)

4) disk space (df -h)

5) available memory (free -m)


Rob Gin
Senior QA Engineer - Network Services
Aruba Networks, a Hewlett Packard Enterprise Company
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