Hi all,
recently we upgraded our Aruba environment from OS 6.1.3.7 to 6.4.2.2. We also upgraded our Airwave platvorm from 8.0.0 to 8.0.5.
Now we added an additional controller to our environment (in a remote site), Airwave discovers it as a new device, all is well for now, so I added the controller to the right group/folder, but the controller doesn't come "online" in Airwave. However, the controller is perfectly reachable on the network. Additionally, not all AP's that point to this controller are discovered by Airwave, but I think this will solve itself once the controller is properly online in Airwave. In Airwave, I can see the following message:
Configuration status changed to 'No matching template could be found for this device. See the templates page.'
If I try to find this templates page, it says I'm "not authorised", but the admin account - with which I'm logged in - is a root account.
In the firewalls I don't see anything that's blocked.
The controller I added, is a 650. We have some other 650's online (from before the upgrades), but those don't have any problems...
Does anyone know what the problem is or how we can solve this?
Thanks in advance!