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Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

802.1X Authentication Error. Authentication method error.

[ Edited ]

Dear Concerned,

 

I am getting an error though using the 802.1X authentication.1.jpg2.jpg3.jpg

Aruba
Posts: 1,537
Registered: ‎06-12-2012

Re: 802.1X Authentication Error. Authentication method not error.

It means the correct auth type is not setup on the user, wireless or CPPM.

Please review the guide and see what setting you have incorrect

http://support.arubanetworks.com/Documentation/tabid/77/DMXModule/512/Command/Core_Download/Default.aspx?EntryId=10345
Thank You,
Troy

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Aruba
Posts: 1,537
Registered: ‎06-12-2012

Re: 802.1X Authentication Error. Authentication method not error.

Or you can use ASE

https://ase.arubanetworks.com/solutions/id/45
Thank You,
Troy

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Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: 802.1X Authentication Error. Authentication method not error.

On controller i selected EAP-PEAP and same on the CPPM. but still it giving the error (Cannot select appropriate authentication method).

Aruba
Posts: 1,537
Registered: ‎06-12-2012

Re: 802.1X Authentication Error. Authentication method not error.

Check your client. It might be trying a different type
Thank You,
Troy

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Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: 802.1X Authentication Error. Authentication method not error.

No. Client is also using the the authentication mechanism 802.1X & microsoft protected EAP(PEAP).

When it trying to connect to the SSID, a message appera with a two options, terminate and connect.

 

 

Aruba
Posts: 1,537
Registered: ‎06-12-2012

Re: 802.1X Authentication Error. Authentication method not error.

Then you need to post screen shots of you entire service, controller settings and the client settings. One of them is set up incorrectly.

The error you are seeing usually means the client is trying to auth with a method that is not set up in CPPM.
Thank You,
Troy

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Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: 802.1X Authentication Error. Authentication method not error.

Please find the attached snapshots.

 

Controller Settings.jpgService.jpgCONNECTING.jpgLocal User.jpg

Aruba
Posts: 1,537
Registered: ‎06-12-2012

Re: 802.1X Authentication Error. Authentication method not error.

Is there a reason why you are terminating on the controller? You need to post each of the tabs of the service. Just showing the name does no good. I need to see how it was setup
Thank You,
Troy

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--Problem Solved? Click "Accepted Solution" in a post.
Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: 802.1X Authentication Error. Authentication method not error.

[ Edited ]

I am not terminating it on the controller. just created the AAA profile with 8021.X authentication enabled on controller. Moreover i also setup the CCPM, but unable to found the problem.

can you take the remote access of the my laptop, so you can easily view each and everything.

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