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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Access Tracker - filtering doesn't work

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  • 1.  Access Tracker - filtering doesn't work

    Posted Feb 11, 2013 03:31 PM

    All of a sudden filtering has stopped working in Access Tracker.  I've tried several different filters, but access tracker never filters the data.  I've eliminated my computer as the issue by trying from another computer and I have the same issue.  Any thoughts?



  • 2.  RE: Access Tracker - filtering doesn't work
    Best Answer

    Posted Feb 11, 2013 10:20 PM

    This is a known bug  - the workaround is to Add a  second Filter(condition)  with the same paramaters. 



  • 3.  RE: Access Tracker - filtering doesn't work

    Posted Feb 11, 2013 10:23 PM

    Perfect.  Thanks!



  • 4.  RE: Access Tracker - filtering doesn't work

    Posted Feb 12, 2013 09:36 AM

    I submitted a TAC case after submitting this question to the forum since I hadn't received a reply.  They offered another suggestion: From the CLI, issue the following command: service restart cpass-admin-server.  I can confirm that worked in my case.