Scott,
Just FYI - when I did the integration with iboss my version [as documented in the technote] was much older than what you have today. Unfortunately I lost the instance of iboss they provided, I'm trying to get them to lightup an instance for me again so we can re-test but I've not had much success it getting that delivered yet.
The version I used was 7.0.6.10 - also please ensure you are using [if possible] the latest version of CPPM [6.5.4].
Do U manage to get an update from iboss this week?
Cheers.