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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Can't activate trial license after reset-database

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  • 1.  Can't activate trial license after reset-database

    Posted May 14, 2018 02:43 PM

    Hello everyone!

     

    Anyone who needs to execute the command "cluster reset-database" on Clearpass with Trial License gets this problem? I can't activate the license. The internet is reachable throught the server, so there is no problem with connectivity.

     

    See attachments. CPPM Version is 6.7 patch 3.



  • 2.  RE: Can't activate trial license after reset-database

    MVP EXPERT
    Posted May 14, 2018 03:57 PM

    i test it for you, i got the same error. moment please, still work on it :)



  • 3.  RE: Can't activate trial license after reset-database

    EMPLOYEE
    Posted May 14, 2018 04:02 PM
    We’re aware of the issue with ClearPass web services.


  • 4.  RE: Can't activate trial license after reset-database
    Best Answer

    MVP EXPERT
    Posted May 14, 2018 04:07 PM
      |   view attached

    Ok. Here is the solution. I regenerate some new trial licences and overwrite the old one in CPPM. After that i can activate them again.

     

    see attachment some screenshots.

     

    If you need some new trial licences you can send me a PM.

     

     

     

    Attachment(s)

    pdf
    License test 6.7.3.pdf   283 KB 1 version