Security

Reply
New Contributor
Posts: 1
Registered: ‎01-06-2017

Clear Pass on Guard health status Initialize Mode on End Devices

Hi, 

I have deployed CPPM server in my network and End devices get authenticated. Now a days i am facig issue sometimes that some of my client systems whwrein clear pass on guard is installed are facing authenticattion failed meaasge. I have checked end systems and observed Clear pass on guard health status remains in INITIALIZE state. I installed updated claer pass on guard but issue remained same.

Please help how to troubleshoot this as theses syatems are not going into Quarantine also.

Aruba
Posts: 1,542
Registered: ‎06-12-2012

Re: Clear Pass on Guard health status Initialize Mode on End Devices

Please open a TAC case.

 

They will need to look at the logs on the pcs on guard agent to troubleshoot. 

 

 

Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Search Airheads
Showing results for 
Search instead for 
Did you mean: