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Occasional Contributor I
Posts: 5
Registered: ‎03-12-2013

ClearPass Guest Sponsorship enabling account prior to sponsor approval

I have enables Sponsorship for Guest Self Reg.

 

but the new account created is enabled prior to the sponsors approval?

 

I can not figure out why this is happening.

 

 

Guru Elite
Posts: 8,188
Registered: ‎09-08-2010

Re: ClearPass Guest Sponsorship enabling account prior to sponsor approval

It will be created but should be disabled.

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
MVP
Posts: 4,172
Registered: ‎07-20-2011

Re: ClearPass Guest Sponsorship enabling account prior to sponsor approval

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor I
Posts: 5
Registered: ‎03-12-2013

Re: ClearPass Guest Sponsorship enabling account prior to sponsor approval

it says it is enabled in the receipt prior to me approving my self?

Occasional Contributor I
Posts: 5
Registered: ‎03-12-2013

Re: ClearPass Guest Sponsorship enabling account prior to sponsor approval

[ Edited ]

Sponsor-Screen-Shot.JPG

Occasional Contributor I
Posts: 5
Registered: ‎03-12-2013

Re: ClearPass Guest Sponsorship enabling account prior to sponsor approval

After a reboot it sarted working fine !!!

New Contributor
Posts: 1
Registered: ‎05-14-2013

Re: ClearPass Guest Sponsorship enabling account prior to sponsor approval

[ Edited ]

I am experiencing the same issue. The sponsor was previously enabled.  I disabled it for an event and have re-enabled it.  I receive the email to approve the guest, but the guest view is Account Status = Enabled and they are able to login successfully without sponsor approval.

 

Is there a solution other than a reboot of Clearpass?

Christel Fritz
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