Hello All,
I'm currently attempting to setup a Customer to use 802.1X authentication with Active Directory (AD) as an Authentication and Authorization Source.
I have successfully integrated ClearPass PM to the AD Domain.
The 802.1X Wireless Service has been setup just fine.
However, when we attempt to connect the WLAN, we have to reauthenticate multiple times before this works. It generates like a "Certificate Error" and then requests if you need to terminate or connect. We have to click on connect multiple times when this error is prompted and then finally works.
When I look at the Access Tracker on CPPM, I notice that it seems the Laptop is sending a Machine Credential instead of a User Credential and we get the error message from CPPM stating "User Not Found". However when it finally works, we then see a User Credential was sent.
Is there something that I need to do in order for User Credentials to be sent instead of Machine Credentials?