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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Clearpass Guest and Micros Fidelio server Sync

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  • 1.  Clearpass Guest and Micros Fidelio server Sync

    Posted Oct 19, 2014 07:35 AM

    Hi Guys,

     

    We have a scenario with Clearpass Guest using the Micros Fidelio Transaction Processor.

     

    How do we check that the syncing is working between Clearpass Guest and Micros Fidelio server and how can we force a sync between the Micros Fidelio server and Clearpass guest? It appears as though the Clearpass and Micros databases are out of sync.

     

    Thanks

    Mike



  • 2.  RE: Clearpass Guest and Micros Fidelio server Sync

    EMPLOYEE
    Posted Oct 20, 2014 08:38 AM

    If you select the processor under Manage Processors there is a Rooms action.  There is always a small delay there (a minute or so), but you should be able to compare to some live data.  You may also want to look at Admin > Support > Application Log.



  • 3.  RE: Clearpass Guest and Micros Fidelio server Sync

    Posted Oct 27, 2014 11:13 AM

    We had to reboot clearpass in order for the new license to start working. It is working now.



  • 4.  RE: Clearpass Guest and Micros Fidelio server Sync

    Posted Oct 28, 2014 07:00 AM
    What kind of license? Is there some extra for this Micros part to work?


  • 5.  RE: Clearpass Guest and Micros Fidelio server Sync

    Posted Oct 28, 2014 07:16 AM

    No, we added the enterprise license. We had to reboot Clearpass in order for the enterprise license to start working.