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Clearpass Policy Manager Mostly Blank Page in Chrome

Folks,

 

Wondering if anyone else has seen this issue:  When I log in to the Clearpass Policy Manager (6.6.0.81015) with Google Chrome (64bit -latest), I see the header and footer of the page but nothing in the middle.  Has anyone else heard of this?  If so, any resolutions?  I've cleared all related cookies.  Works fine for me in MS Edge.  My colleague is not having the same problem with Chrome on his computer.

 

Thanks,

Jim

Guru Elite

Re: Clearpass Policy Manager Mostly Blank Page in Chrome

Chrome 58 made a backend change which is causing this issue. We’re aware of it and working on a fix. The quick and easy solution is to resize the window temporarily and it will re-render.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
New Contributor

Re: Clearpass Policy Manager Mostly Blank Page in Chrome

Resizing helped. Thanks for the tip!

--

Jim LucasNetwork Manager

Network Operations
SUNY Plattsburgh
101 Broad Street
Kehoe 415
Plattsburgh, NY 12901
(518)564-5322
New Contributor

Re: Clearpass Policy Manager Mostly Blank Page in Chrome

I am so glad I search for this before trying to figure out what the problme was.  I would never have guessed to just resize the page.

Thanks Tim!

Occasional Contributor II

Re: Clearpass Policy Manager Mostly Blank Page in Chrome

Same issue here, Resize help.

 

Thank you.

 

 

MVP

Re: Clearpass Policy Manager Mostly Blank Page in Chrome

I've been changing the "allow flash" setting for the page - not reloading, just changing the checkmark in the drop down menu - and the page redraws.

Good luck on the fix!

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
Guru Elite

Re: Clearpass Policy Manager Mostly Blank Page in Chrome

Just to update this thread, this will be addressed in our next patch release.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
MVP

Re: Clearpass Policy Manager Mostly Blank Page in Chrome

Patch 7 (6.6.7 plus hotfix) fixed it for me.

--Matthew

if I've helped, please give kudos
if I've provided a solution, please mark the solution so others can find it
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