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Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Clearpass Policy manager is not accessible.

 

Dear Concerned,

 

I am not able to access the policy manager. It giving a error.

 

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Guru Elite
Posts: 8,323
Registered: ‎09-08-2010

Re: Clearpass Policy manager is not accessible.

Did you just do an upgrade/update?

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: Clearpass Policy manager is not accessible.

[ Edited ]

I didnt upgrade nor update it. Due to not properly shutdown. After the power boot process it giving this error.

MVP
Posts: 4,227
Registered: ‎07-20-2011

Re: Clearpass Policy manager is not accessible.

do you have access to the console ? Maybe the we server service didn't start properly ?

Try restarting that service
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Guru Elite
Posts: 8,323
Registered: ‎09-08-2010

Re: Clearpass Policy manager is not accessible.

Try running "service restart all" from the CLI.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Regular Contributor I
Posts: 197
Registered: ‎01-19-2014

Re: Clearpass Policy manager is not accessible.

At the time of boot process, most of the services would not be start, that services are highlighted with (failed) inidcation.

Guru Elite
Posts: 8,323
Registered: ‎09-08-2010

Re: Clearpass Policy manager is not accessible.

You should open a TAC case. They can access the shell and dive into the logs.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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