Hello AirHeads,
I have a problem creating a device within CP Guest. When I create the device, instead of using the MAC address as the username, the system is generating a random username. So when it is created, the device cannot be found and of course I cannot list it or see it. However, the 'device' shows up in the 'List Accounts' section, along with the random username.
I changed the Guest Manager settings to use a random letters-only username and tried again and yes, the device has a username that follows the settings for guest users.
I want to add an Apple TV so I am selecting the check box to use AirGroup (in fact, it doesn't matter if I select this or not - the device is always created with a random username).
Looking at the application log, I can see that the device has been created with various attributes for AIrGroup and there are errors saying that the device cannot be found, that the CPPM was unable to 'communicate' with the controller to add/disable the device (when I delete it) because the MAC isn't found - which is logical as the device isn't created with the MAC as the username.
I was runing CPPM 6.2.5 and using an AirGroup admin account to create the device. I upgraded to 6.3 but the problem still exists.
Any pointers would be greatly appreciated.