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Super Contributor II

Email alerts from ClearPass servers in a cluster

Has anybody here successfully setup email alerts in ClearPass 6.1?

 

From what i can see across two separate clients, i'm unable to get ClearPass to send email notifications out when the servers are clustered.

 

I have setup the messaging server address details and also set the cluster wide parameters to notify my address. to test i have set the notification to INFO to ensure a trap is generated and then i login and logout.

 

Still nothing happens.

 

I've also done a packet capture on the ClearPass Publisher and can see no traffic to the SMTP server defined in the messaging server settings.

 

Any ideas?

Scott

 

Aruba

Re: Email alerts from ClearPass servers in a cluster

Are you trying to do alerts in insight or the standard CPPM?

Thank You,
Troy

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Super Contributor II

Re: Email alerts from ClearPass servers in a cluster

hi troy,

 

at this stage just the system alerts from CPPM.

 

scott

 

Aruba

Re: Email alerts from ClearPass servers in a cluster

I dont have a 6.1 to test on. I know that it has worked in my lab since 5.2. I would just double check the setting. 

 

I did a quick test on my lab 6.2.2

 

Policy Manager Server   Source  Level   Category        Action  Timestamp

cplab.clearpassdemo.com (10.80.2xx.xxx   Admin UI        INFO    Logged in       None    Oct 16, 2013 00:51:24 CDT
cplab.clearpassdemo.com (10.80.2xx.xxx)   Admin UI        WARN    Login Failed    None    Oct 16, 2013 00:51:18 CDT
cplab.clearpassdemo.com (10.80.2xx.xxx)   Admin UI        INFO    Logged out      None    Oct 16, 2013 00:51:13 CDT
cplab.clearpassdemo.com (10.80.2xx.xxx)   Admin UI        INFO    Logged in       None    Oct 16, 2013 00:49:07 CDT
cplab.clearpassdemo.com (10.80.2xx.xxx)   ClearPass Updater       INFO    AV/AS Updates   Success Oct 16, 2013 00:39:06 CDT
cplab.clearpassdemo.com (10.80.2xx.xxx)   Admin UI        INFO    Logged in       None    Oct 15, 2013 23:16:32 CDT
cplab.clearpassdemo.com (10.80.2xx.xxx)   ClearPass Updater       INFO    AV/AS Updates   Success Oct 15, 2013 23:16:07 CDT

 

You will see an event in the event viewer if the email was sent.

 

screenshot_02 Oct. 16 00.50.gif

 

I have a test account with gmail that I use along with my own exchange.

 

screenshot_02 Oct. 16 00.50.gif

Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
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