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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Guest Extend Expiration not applying from Sponsor Form

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  • 1.  Guest Extend Expiration not applying from Sponsor Form

    Posted May 09, 2018 03:18 PM

    I'm not sure when this issue started, but the it seems to have started after upgrading to Clearpass 6.6.8

     

    Whenever a sponsor approves guest access, I have extended expiration entries set for them to choose from if the default expiration of 1 day is not good enough. They are able to select the extedned expiration dates, but they are not applying to the guest account. I've tried removing the +0d entry, but I'm not sure why this has stopped working. Any thoughts?

     

    2018-05-09_15h10_02.png



  • 2.  RE: Guest Extend Expiration not applying from Sponsor Form
    Best Answer

    Posted May 10, 2018 08:53 AM

    After some mroe self testing, I found that "m" is not allowed in the syntax here. Hour "h", Day "d", and Year "y", are the only acceptable formats.

     

    I've now replaced +1m with +30d