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Frequent Contributor I
Posts: 83
Registered: ‎06-27-2007

Installing OnGuard via Onboard

[ Edited ]

I am trying to use Onboard to install the Onguard persistent agent on Windows devices (Home >> Onboard >> Applications). However, during the Onboarding process, the Onguard installer fails with the error message:

 

"Could not read the source SFX. Invalid window handle."  (Screenshot attached).

 

If I install the agent manually, it works fine. Is there something I am missing?

 

Thanks!

Aruba
Posts: 113
Registered: ‎11-21-2011

Re: Installing OnGuard via Onboard

This is a known issue in 6.0.2, it should be fixed in the next patch release (end of February).

 

Ticket reference is #12655.

Frequent Contributor I
Posts: 83
Registered: ‎06-27-2007

Re: Installing OnGuard via Onboard

Good to know.  Thanks!

 

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