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MVP
Posts: 286
Registered: ‎11-04-2008

Left Menu Pane on ClearPass Guest

 

These are two ClearPass Guest System Administrations.  The one on the left is running on VM ESX, the right one is on Hyper-V which we are testing and planning to migrate to. The Hyper-V has no left menu pane.

 

How can I put the left menu pane on the Hyper-V ClearPass guest? (My CPPM is version 6.6)

 

Capture.PNG

Best Regards,

~Trinh Nguyen~
Boys Town
Guru Elite
Posts: 7,847
Registered: ‎09-08-2010

Re: Left Menu Pane on ClearPass Guest

Verify that it's using the ClearPass Guest skin.

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
MVP
Posts: 286
Registered: ‎11-04-2008

Re: Left Menu Pane on ClearPass Guest

Tim,

Thanks for your response.  

Is this the place to check?  

CP Guest – Administration - Plugin Manager – Local Operator Logins – Configuration

Skin change from Default to ClearPass Guest Skin, and Restore default configuration, still no left menu pane.

~Trinh Nguyen~
Boys Town
Guru Elite
Posts: 7,847
Registered: ‎09-08-2010

Re: Left Menu Pane on ClearPass Guest

Yes, that's correct. Did you try clearing your browser cache after the change? If that still doesn't help, I would open a TAC case.


Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
MVP
Posts: 286
Registered: ‎11-04-2008

Re: Left Menu Pane on ClearPass Guest

Found it, finally.  Go to: 

CP Guest - Administration - Plugin Manger - Skin Pluggins

Only one plugin skin is enable, and it is the skin for CP Guest/Onboard.  In my case the "Blank Skin" was enable.  To fix, I clicked "Enable" the "Aruba ClearPass Skin".   

Thanks Tim for pointing to the right direction.

Capture.JPG

 

 

~Trinh Nguyen~
Boys Town
Aruba Employee
Posts: 35
Registered: ‎09-23-2013

Re: Left Menu Pane on ClearPass Guest

Boys Town has an actual skin -- is there a reason you're not using it and instead using the default "Aruba ClearPass Skin" or "ClearPass Guest Skin" ??

 

Email harry.dehal@hpe.com with your Subscription ID#.

MVP
Posts: 286
Registered: ‎11-04-2008

Re: Left Menu Pane on ClearPass Guest

[ Edited ]

Harry,

That skin is no longer match our theme.  Can customer change/modify skin?

~Trinh Nguyen~
Boys Town
Aruba Employee
Posts: 35
Registered: ‎09-23-2013

Re: Left Menu Pane on ClearPass Guest

Your website template which we used as the base for your skin plugin still looks the same to me -- send me an email if you'd like to discuss!

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