Security

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Occasional Contributor II
Posts: 44
Registered: ‎11-22-2013

Not detecting McAfee Internett Security

Hi to all Gurus,

 

it seems the clearpass its not able to detect the McAfee Internet Security and can only detect windows defender:inder 2.JPG

 

 

from the anti virus support chart, there is no McAfee Internet Security version 14.x:

 

mcafeee inder.jpg

 

it suppose to show both windows defender and McAfee Internet Security inside right in the access tracker. is it because of inside the support chart only showing this:

 

mcafeee.JPG

MVP
Posts: 992
Registered: ‎04-13-2009

Re: Not detecting McAfee Internett Security

I guess this is more of a feature request as you've displayed that you're using a version that ClearPass isn't supporting yet.

 

Request a feature here.

 

Cheers
James

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Occasional Contributor II
Posts: 44
Registered: ‎11-22-2013

Re: Not detecting McAfee Internett Security

yes but it should be detected inside the access tracker right..maybe
showing as 'unknown'

--
Thanks,

Regards,

Shaiful Adli Bin Yaakob

Acelync Networks Sdn Bhd
Moderator
Posts: 492
Registered: ‎11-09-2012

Re: Not detecting McAfee Internett Security

Can you be specific on which product and version, we continually add new products/versions.

 

I'm also assuming here you are referring to OnGuards inability to check for this product?


Best Regards
-d

Snr Tech Marketing Engineer - ClearPass

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Occasional Contributor II
Posts: 44
Registered: ‎11-22-2013

Re: Not detecting McAfee Internett Security

The product is:



- McAfee Internet Security

- Version: 14:0

- Release Name: 14.0 R11
Occasional Contributor II
Posts: 44
Registered: ‎11-22-2013

Re: Not detecting McAfee Internett Security

Is that mean, all the AV not listed there won’t be detected inside the Access tracker?

Moderator
Posts: 492
Registered: ‎11-09-2012

Re: Not detecting McAfee Internett Security

I don't believe today we don't support this version. Additionally this is not a single product it's a collection of products.

 

To your Q about AT, within the posture information for the endpoint in AT it wouldn't report against this product as we can't detect it under OnGuard.


Best Regards
-d

Snr Tech Marketing Engineer - ClearPass

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
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