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Occasional Contributor II

Not detecting McAfee Internett Security

Hi to all Gurus,

 

it seems the clearpass its not able to detect the McAfee Internet Security and can only detect windows defender:inder 2.JPG

 

 

from the anti virus support chart, there is no McAfee Internet Security version 14.x:

 

mcafeee inder.jpg

 

it suppose to show both windows defender and McAfee Internet Security inside right in the access tracker. is it because of inside the support chart only showing this:

 

mcafeee.JPG

Re: Not detecting McAfee Internett Security

I guess this is more of a feature request as you've displayed that you're using a version that ClearPass isn't supporting yet.

 

Request a feature here.

 

Cheers
James

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Occasional Contributor II

Re: Not detecting McAfee Internett Security

yes but it should be detected inside the access tracker right..maybe
showing as 'unknown'

--
Thanks,

Regards,

Shaiful Adli Bin Yaakob

Acelync Networks Sdn Bhd
Moderator

Re: Not detecting McAfee Internett Security

Can you be specific on which product and version, we continually add new products/versions.

 

I'm also assuming here you are referring to OnGuards inability to check for this product?


Best Regards
-d

Snr Tech Marketing Engineer - ClearPass

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Occasional Contributor II

Re: Not detecting McAfee Internett Security

The product is:



- McAfee Internet Security

- Version: 14:0

- Release Name: 14.0 R11
Occasional Contributor II

Re: Not detecting McAfee Internett Security

Is that mean, all the AV not listed there won’t be detected inside the Access tracker?

Moderator

Re: Not detecting McAfee Internett Security

I don't believe today we don't support this version. Additionally this is not a single product it's a collection of products.

 

To your Q about AT, within the posture information for the endpoint in AT it wouldn't report against this product as we can't detect it under OnGuard.


Best Regards
-d

Snr Tech Marketing Engineer - ClearPass

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
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