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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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OCSP problem or certificate problem?

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  • 1.  OCSP problem or certificate problem?

    Posted Sep 18, 2014 01:30 PM

    We have constant problems with iOS devices trying to gain internet access via our portal. I know it's related to OCSP, in some form or fashion, because when I disable OCSP in the client web browser - SHAZAM!...I have internet access. Without disabling OCSP, the browser will often time out trying to ultimately gain internet connectivity.

     

    I've opend a case with TAC and they've made changes to our system using this KB article as a guide: https://arubanetworkskb.secure.force.com/pkb/articles/HowTo/R-1336 but unfortunately this has not solved our problem.

     

    I'm wondering if it's far more simple; I'm wondering if it's because we're using a 3rd party certificate issued by Network Solutions and we should just buy a cert from either Thawte or Verisign which, by default, are MUCH much more trusted by client browsers??? I think this is why disabling OCSP works because you're bascially telling the client browser to ignore the cert - just accept it - don't bother trying to verify whether it's legit or not.

     

    Do other people have this same issue? Who do you buy your certs from?

     

    Ed



  • 2.  RE: OCSP problem or certificate problem?

    EMPLOYEE
    Posted Sep 18, 2014 01:31 PM

    I always permit OCSP checks in the user-role. This solves all the issues.



  • 3.  RE: OCSP problem or certificate problem?

    Posted Sep 18, 2014 01:34 PM

    I'll try it! Can you tell me how to do this?

     

    Ed



  • 4.  RE: OCSP problem or certificate problem?
    Best Answer

    EMPLOYEE
    Posted Sep 18, 2014 01:38 PM

    Here's an example for the built-in controller certificate (securelogin.arubanetworks.com) (screenshots are from AOS 6.4)

     

    ip domain lookup
    ip domain-name <your-domain>
    !
    ip name-server <your-dns-server>
    !
    netdestination GEOTRUST-OCSP name ocsp.geotrust.com !

     

    captive-portal-whitelist.png

     

    ocsp-role.png



  • 5.  RE: OCSP problem or certificate problem?

    Posted Sep 18, 2014 02:02 PM

    Thank you Tim!

     

    Is there any chance you can send these screenshots to me? These are a little small to view.

     

    :-)

     

    Ed



  • 6.  RE: OCSP problem or certificate problem?

    EMPLOYEE
    Posted Sep 18, 2014 02:03 PM

    They're attached to this post.

     

    Tim



  • 7.  RE: OCSP problem or certificate problem?

    Posted Sep 18, 2014 02:06 PM

    Thank you...I'll give this a shot!

     

    Ed